Scheme Operations & Support Analyst

Job Description

Direct message the job poster from Australian Payments Plus Talent Partner | Expert in Strategic Hiring, Tech & Financial Services Recruitment | Employer Branding & Talent Strategy The Game Changers: Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia's payments ecosystem, for the collective benefit of Australian businesses, government and consumers. Our solutions include Australia's domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It's a new chapter with more possibilities. Life @ AP+: We are one connected team in pursuit of one inspiring purpose - to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. We're driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We're ready to help you do it. The Role: We're seeking an experienced Scheme Operations & Support Analyst to sit within the ConnectID Product & Scheme team. Day to day, you will make a strong contribution to the ongoing operations of the ConnectID scheme, and support refinement and change in the scheme over time. As the ConnectID Scheme Operations & Support Analyst you will work with the broader Product & Scheme team, and support & manage the day-to-day activities of all participants in the ConnectID network, including scheme releases and notifications, incident management, monthly billing, network reporting and ongoing re-certification of participants. You'll also help develop internal documentation, policies and processes to support a strong risk culture in the business. About ConnectID: ConnectID is an Australian-owned digital identity exchange which improves identity verification while protecting privacy - supporting productivity in the digital economy. ConnectID is an initiative of Australian Payments Plus (AP+), Australia's domestic payments organisation that also includes BPAY Group, eftpos and NPP Australia. ConnectID has started rolling out across institutions and businesses in Australia. ConnectID is building a nation-wide identity ecosystem, partnering with major institutions to roll out a service that aims to become ubiquitous for all Australians. Proposed Position Requirements are: Proven experience in scheme management, process management, product operations or business analyst roles. Proven experience in a process re-engineering role. Experience working in a financial services or professional services environment. Strong written and verbal communications, including formal notices and papers. Ability to influence through persuasive verbal and written communication. Experience dealing with senior stakeholders in large organisations. Positive approach to ‘get the job done'. What happens next: At AP+, we believe in the power of passion, pride, and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal. If you're ready to be a game changer, please submit your application & the Talent Acquisition team will endeavour to review and notify you of the outcome within the next two weeks. We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to We also encourage you to let us know your pronouns at any point during the recruitment process. AP+ are not partnering with Recruitment agencies for this role. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology #J-18808-Ljbffr