School Technical Officer - Eatons Hill State School

Job Description

School Technical Officer - Eatons Hill State School Education (Organisation site )Metropolitan North Region, School and Regional Operations and Performance Division We are seeking a motivated School Technical Officer to join our team. You will be required to provide support to ensure deadlines are met and to be successful in this role you will need to have strong technical skills, communication skills, be a team player, be solutions driven and a self-starter. This is a permanent part-time (0.6FTE) position to commence as soon as possible. This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range. About the Role Responsibilities include: Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement. Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards. Assist in the provision of in service training to staff, on the effective application of ICT tools to successfully achieve and deliver educational services to students. Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication. Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment. Maintain a range of technical services and accountable records related to the support of ICT, including infrastructure, used by the school/college. Communicate with various stakeholders, including Regional and Central Support, on technical matters and provide technical advice, when required. About You The suitable applicant would require the following skills and knowledge: Technical knowledge of server hardware and configuration, and networking peripherals. A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support. Excellent communication and interpersonal skills. Strong analytical and problem solving skills. A strong client focus. The ability to work as part of a team. Understanding of Local Area Networks and of Wide Area Networks. Experience using remote support tools to support servers and workstations remotely, within the school environment. The ability to research, identify and apply creative solutions to problems. Sound working knowledge of network security and security protocols. Please refer to the attached role description for any mandatory requirements for this position. Interested? To Apply: Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history) Attach a 2-page response to the How you will be assessed section of the attached role description. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services. Salary rate shown is reflective of full-time (1.0 FTE). For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions. #J-18808-Ljbffr