Security Systems Support - Coordinator

Job Description

Security Systems Support - Coordinator Apply now Job no: 501832Work type: Full Time PermanentLocation: VIC, ACT, QLDCategories: Administration, Safety, Technology, Aviation The Organisation Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports. Our people are our greatest asset with a dynamic and diverse team operating from locations across the country. This team helps secure the future of Australia’s skies and keep it amongst the safest in the world. Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. The Role & The Team The Security Systems Coordinator is responsible for managing the current and future operations of Airservices' National Electronic Security Systems. This role requires expertise in access control systems, ID access cards, intruder detection, intercoms, and CCTV to support security initiatives. Working closely with IT, the role focuses on new projects, resolving issues, and managing existing sites. A key duty is maintaining detailed records of all security system assets across Airservices Australia. As a vital part of the Security team, the role also involves collaborating with external contractors to oversee technical security infrastructure while ensuring safety, environmental, WHS, risk, and compliance standards are met. In this role you will collaborate with Airservices IT departments to resolve network issues and support new projects utilizing IT networks. Manage tasks through the job ticketing system, including raising tickets, prioritizing tasks, and completing work accordingly. In this role you will have had product training and certification in systems such as Jaques Intercom, Gallagher, Avigilon, Integrity, Concept 4000, and TECOM V8/V10 (including 4G alarm transmission). Also, have a basic understanding of Type 1A alarm systems and the Protective Security Policy Framework (PSPF). This role reports to the Security and Systems Manager and may require occasional interstate travel. You will also serve as the main point of contact for local airport operators. Key Responsibilities: Experience in configuring, managing, and maintaining computer systems, supporting applications, identification card production systems, electronic access control, and CCTV systems. Knowledge of alarm detection systems, alarm transmission to receiving centres, analogue and IP intercom systems, and relevant Australian and international security standards and policies. Experience in developing and applying security system procedures. Exceptional customer service abilities with strong verbal and written communication skills. Security Clearance To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an ASIC is required for this role. How to Apply To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) 06 th February 2025. Advertised: 29 Jan 2025 12:00 AM E. Australia Standard TimeApplication close: 12 Feb 2025 11:55 PM E. Australia Standard Time #J-18808-Ljbffr