Senior Administration Officer Alpine Resort Victoria

Job Description

The opportunity: The Senior Administrative Officer plays a pivotal role in ensuring the smooth and efficient running of the office while providing comprehensive support to the resort General Manager and leadership team. This role requires a proactive, organised and detail-orientated individual with excellent communication skills who will act as a primary point of contact for internal and external stakeholders. Being based at a popular tourist destination, the daily tasks of this role change depending on current events and the season, meaning the Senior Administration Officer needs to be comfortable working in a fast-paced environment that requires flexibility to juggle multiple tasks. This position serves as the backbone of the office, ensuring that all processes, interactions and work is executed to the highest standard.This is an excellent opportunity for an experienced Senior Administration Officer who understands the importance of professionalism and confidentiality required for this role.Key accountabilities & responsibilities: Manage the day-to-day operations of the resort’s office, managing office supplies and equipment, and maintaining office policies and procedures. Coordinate internal and external communications, including responding to emails, internal and external feedback, answering phone calls, and managing correspondence with stakeholders. Provide analysis and review on ARV documents. Prepare and distribute meeting agendas, minutes, and action items, ensuring that all stakeholders are appropriately informed of decisions and actions for both internal and external meetings. Assist the General Manager to prepare draft reports, briefings, board papers and memos. Maintain accurate and up-to-date records of all office expenses and budgeting. Establish, implement & monitor structures & processes to effectively manage storage & access to electronic & paper based organisational records. Qualifications, experience & skills: Diploma or Bachelor’s Degree in Business Administration or a related field or equivalent knowledge, skills, and experience. Minimum of 2 years’ experience in a senior administrative support role, preferably in the Tourism industry. Demonstrated experience managing a team of administrative staff. Excellent communication skills, both written and verbal, with the ability to communicate effectively with a diverse range of stakeholders. Strong attention to detail and the ability to manage multiple tasks and priorities in a fast-paced environment. Highly proficient in the use of Microsoft Office suite (Word, Excel, PowerPoint). Excellent time management and organizational skills, with the ability to prioritise tasks and meet deadlines. Salary Range: $66,063 – $72,985 + superannuationNeed more details? For more information including a copy of the Position Description please contact When: This position is available for an immediate start.Where: Falls Creek Alpine ResortHow to apply: Click on “Apply” and upload your resume and cover letter, detailing your suitability and how your meet the key accountabilities and experience required.Applications close: 1st March 2025Applications will be reviewed daily and shortlisted candidates contacted during the application process so do not delay in submitting your application.The successful candidate will be required to: Have full Australian working rights. Hold a current Australian driver’s licence. Satisfactorily pass a police check and random drug & alcohol tests. Hold or be willing to obtain a Victorian Employee Working with Children Check. Who will you be working for? Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs. For more information, visit the websites: Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace. #J-18808-Ljbffr