Senior Business Consultant

Job Description

At Objective , we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. Our role: The Senior Business Consultant is responsible for providing expert business consulting activities for Objective products and is a key role in the Objective service delivery model. They may take on several business projects and work in roles that range from high-level advice to on-the-ground management of a business consulting team on a major project. This role reports to a Regional Services Director and does not have people management responsibilities. A day in your role: Workshop Facilitation – Responsible for facilitation of requirement workshops with customers, using standard methodology templates to obtain specific project outcomes. Requirements Analysis – Responsible for analysing customer business processes as a precursor to solutions design. Ensure alignment of business processes to product capability, work closely with customers to leverage product capability and best maximise long term business value from the solution. Solution Design - In conjunction with Technical Consultant/s architecting a design solution which satisfies the customer's documented requirements. Solution Configuration – Responsible for configuring the Objective product suite to conform to the documented solution design as well as making evolutionary improvements to the solution through prototyping the solution with the customer. Testing – Responsible for the design of project testing strategies, including functional, integration and UAT testing approaches. Undertake testing and resolve issues; work with the project team to test the end-to-end solution and provide ongoing support during User Acceptance testing and Go Live. Customer Satisfaction – Manages the professional relationships with customers to foster long-term, trusted advisor status and ensure our customers receive maximum value from Objective solutions. Sales Support – Responsible for providing support when required to the Objective Sales team in responding to RFT questions within the Consultant’s area of expertise. Support the development of implementation plans, cost estimates, project schedules and resource plans. Your skills, experience and beyond: High degree of knowledge in Microsoft Office (Access, Excel, Advanced MS Word, Outlook). Strong understanding of SaaS delivery models. Experience in UML or similar process modelling. Strong experience in data modelling. Able to deliver end-user and application administration training. Significant participation in functional, integration, or UAT testing. Data Migration experience is preferred. Our Benefits: Hybrid work arrangements to support work-life balance. Access to EAP for confidential counselling. Extensive learning resources to develop your skills. Regular social events to promote team bonding. We are recognized as an endorsed employer for women. Learn more about our benefits on WORK180 . At Objective, we recognize and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values . We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by the applicable laws in the regions we operate in. To provide a positive experience, please advise our Talent Team of any adjustments or accommodations required during the recruitment process so we can support you. #J-18808-Ljbffr