Senior Communications Lead

Job Description

Our Business Working at TasWater isn't just a job; it's an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow. Our talented workforce of over 950 employees keeps Tasmania thriving by providing exceptional water and sewerage services to over 460,000 customers every day. We have a bold and ambitious future, inspired by our vision to unlock water’s full potential, and centred on our customers and communities, our people and partners, the environment, and our collective water future. Over the coming 5 years we’re investing $1.9 billion to ensure a safe and secure water future for a growing Tasmania, and will we make great steps towards our aspirations of net zero carbon emissions and towards zero waste. Visit our website or YouTube channel to learn more. The Role The Senior Communications Lead works within a team of high-level communicators to manage and deliver engaging external communications, telling the stories around the services TasWater is delivering, to build a high level of trust and confidence with customers, stakeholders and the broader Tasmanian community. Manage a range of external communication projects, including their prioritisation, alignment to strategy and delivery. Provide support and expert advice on effective customer communications to strategic leaders, internal business partners and project owners. Build and manage trusted relationships between TasWater and media outlets. Identify and respond to emerging media opportunities and risks. Write and edit communications materials including media releases, editorials, fact sheets, backgrounding documents and Q&As for spokespersons as well as coordinate media events and alerts. Seek out and help tell unique and interesting stories from across the business. What we're looking for Your application must clearly demonstrate how you meet the selection criteria in the Position Description, summarised as follows: Formal vocational or tertiary qualifications in media, communications, public relations or equivalent demonstrated experience. Demonstrated experience in external communications within a complex organisation. Demonstrated understanding of Tasmanian media outlets and the political landscape in which TasWater operates. Excellent writing and editing skills and the ability to adapt the TasWater tone of voice and style for different audiences. Excellent verbal communication skills and the ability to quickly build rapport across a wide range of stakeholders. This role may be required to participate in after-hours work and is part of an on-call roster to ensure the continuity of service to TasWater’s customers. Some intrastate travel will be required. Why TasWater Across our multi-disciplinary organisation, we are serious about enhancing the skills and careers of our team members. When you join TasWater, you join a company that offers career development pathways, training courses, and access to subject matter experts. We are continuing to build an inclusive workplace and workforce that truly represents the Tasmanian community that we serve. We value diversity in all its many forms and welcome a range of perspectives and identities to enrich the way we work and what we do. We take pride in being acknowledged as an employer of choice for women by WORK180. Visit the Work180 website to view our benefits and policies, such as 18 weeks of paid parental leave for all parents regardless of tenure and with full superannuation contributions. We’re continuing to work on future benefits through a dedicated Employee Experience team. The Details This role will be based in Hobart and attracts a salary of $124,474 - $138,304 (inclusive of superannuation), negotiable dependent on experience. In your application, please provide a cover letter addressing the selection criteria outlined in the “What We’re Looking For” section above to maximize your chances of being selected for an interview. Additionally, please include one creative idea for telling a TasWater story externally. If you would like to learn more about this role or request a confidential phone call, please contact Jessica Sargent, Strategic Communications Manager, at or +61 418 814 168. Our applications will be closing on March 11, 2025, at 10:00 AM. #J-18808-Ljbffr