Senior Customer Insights Consultant - FMCG

Job Description

Senior Customer Insights Consultant - FMCG Posted: 05/02/2025 Closing Date: 05/05/2025 Job Type: Permanent - Full Time Location: Sydney Job Category: Consumer Who is Quantium? Quantium is a world leader in data science and artificial intelligence. Established in Australia in 2002, Quantium is a global team of more than 1,100 people across 14 locations with a unique blend of capabilities across product and consulting services to help businesses unlock value from data and analytics. Quantium partners with the world’s largest corporations to forge a better, more insightful world. In Australia and New Zealand, our team operates within the Woolworths ecosystem and is known as 'wiqConsumer'. The wiqConsumer team uses their expertise alongside our products Q.Checkout and Q.Scan to facilitate the direct monetisation of retailer data with suppliers, helping drive better decision making for FMCG companies across ANZ. Passionate and driven, the wiqConsumer team is shaping the future of Retail with data. The Senior Category Insights Consultant will play a pivotal role in this ecosystem, delivering powerful data-driven insights to clients and identifying opportunities to expand our partnerships through strategic upselling of our product suite. How will you make an impact? Manage client relationships with a focus on both delivery and revenue growth Proactively identify and pursue upsell opportunities across our product suite and analytics solutions Lead strategic discussions translating client challenges into targeted solutions Champion adoption of new products and features within your existing client portfolio Build and maintain strong working relationships with senior stakeholders The superpowers you’ll be bringing to the team: Commercial acumen: Strong business development mindset with proven ability to spot and convert opportunities Strategic expertise: Ability to translate data insights into compelling commercial propositions FMCG specialist: Deep understanding of retail/FMCG landscape and client challenges Data savvy: Experience in interpreting shopper data and communicating insights effectively Relationship builder: Track record of growing accounts and fostering long-term partnerships Remember – you might not tick all the boxes, but don’t let that stop you from applying. We’re more interested in how you work, your ability to solve problems and think big. What could your Quantium Experience look like? Working at Quantium will allow you to challenge your imagination. You will get to solve complex problems using rigor, precision and by asking great questions – but it also means you can think big, outside the box and push your problem-solving skills to the max. By joining the Quantium team, you’ll get to: Forge your path: So many of our team have moved around different teams or offices. You’ll be in the driver’s seat, and we empower you to make your career your own. Find your kind: Embrace diversity and connect with your tribe (think foodies, dog lovers, readers, or runners). Make an impact: Leave your mark. Your contributions resonate, regardless of your role or rank. On top of the Quantium Experience, you will enjoy a range of great benefits that go beyond the ordinary. Some of these include: Flexible Work Arrangements : Achieve work-life balance at your own pace with hybrid and flexible work arrangements. Remote Working : Embrace the opportunity to work outside of your assigned home location for up to 2 months every year. #J-18808-Ljbffr