Senior External Relations/Communications Assistant

Job Description

Senior External Relations/Communications Assistant Apply locations Canberra, Australia Time type: Full time Posted on: Posted 10 Days Ago Time left to apply: End Date: February 2, 2025 (4 days left to apply) Job requisition id: JR2552676 Hardship Level (not applicable for home-based): H (no hardship) Family Type (not applicable for home-based): Family Staff Member / Affiliate Type: CONTR Local Entry and Mid-Level Support Target Start Date: 2025-02-10 Deadline for Applications: February 1, 2025 Terms of Reference: MCO Australia is looking for an individual with experience in external relations – including communications, stakeholder management and outreach - to help implement its new external engagement strategy and support the day to day running of the unit. Responsibilities Monitor traditional and social media, alerting senior staff to significant developments, and maintaining systems and processes. Assist in identifying opportunities to insert UNHCR’s messages into ongoing conversations, and moments for proactive communications. Maintain and update the MCO’s website. Conceptualise and develop digital content and manage platforms, including developing a posting plan and identify ways to maximise impact in line with strategic objectives. Help forge strategic partnerships with individuals and organisations who can further UNHCR messages and objectives. Coordinate local campaigns, such as for World Refugee Day. Draft and develop fact sheets, stories and other content to highlight the Office’s objectives and work. Draft correspondence, briefing materials and regular reports. Assist in the management of public enquiries, including the PI inbox, and other systems. Facilitate high level visits as required, including drafting briefing materials. Organise events and liaise with partners, refugees and local communities. Ensure information materials are available and up to date, organising printing for hard copy and visibility materials. Perform other duties as required. Ideal candidate should have the following: At least 3-5 years’ experience in the external relations/communications field. Technological awareness and proficiency in a range of online platforms and apps, including content management systems for websites, social media (Twitter, Instagram, and LinkedIn), graphics programs like Canva, Adobe Suite. High aptitude in use of Microsoft office software. Experience with media monitoring. Experience updating websites and in producing web and social media content. Excellent drafting skills covering a range of communications styles, audiences and content. Flexibility, adaptability, and ability to work autonomously and to collaborate with other team members. Proactive in problem-solving. Experience implementing communications strategies. Sound understanding of UNHCR’s mandate and its role as a United Nations agency; knowledge of and/or demonstrated interest in asylum or refugee protection. Fluency in English. Desirable: Studies in communications, journalism, international relations or social science preferred. Previous experience in external relations/communications in humanitarian setting. Skills and experience in email marketing software, graphic design and/or multimedia editing. Standard Job Description Required Languages English Desired Languages Additional Qualifications Skills: Canva, Communication, Communications Strategy, Email Marketing, Graphic Design, Instagram, Proactive Approach, Social Media Content Management, Twitter Education: Certifications: Work Experience: Communications, External Relations Other information: This position doesn't require a functional clearance Home-Based: No Diversity The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. About Us UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide. Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact. Why a career with UNHCR? Our dedicated staff work to protect and assist people fleeing conflict and persecution at a time when global forced displacement is at a record high. Our colleagues bring a wide range of specialized skills, including expertise in legal protection, administration, community services, public affairs, health and other disciplines. Disability inclusion If you are a person with a disability and you expect you may face challenges during the recruitment process, you can indicate it in your application form. There are options to select any health conditions you may have and outline any necessary adjustments related to disabilities during the recruitment phases. Providing this information is optional. It will be treated as strictly confidential and used only for the purpose of finding out how to better assist you during the recruitment process. Adjustments for candidates with disabilities will be provided as best as possible and as needed upon request. All candidates will be assessed based on meeting the requirements for each vacancy in relation to experience, skills, and education. #J-18808-Ljbffr