Senior Patient Services Officer
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive... more info
Lead and influence Royal Brisbane and Women’s Hospital (RBWH) clinical and clinical support networks to maintain service delivery throughout the project life cycle. Develop, coordinate and implement strategic organisational strategies and initiatives to support in minimising the impacts to all clinical environments. Provide project management, quality improvement and change management methodologies to ensure critical timeframes are met with no adverse events. Maintain highly effective interpersonal skills at all levels across the organisation, including engagement, consultation and presentation skills and proven ability in negotiation and influencing to achieve organisational goals. Demonstrate the ability to provide authoritative written advice to senior management on a range of complex organisational project related issues and ability to prepare complex submissions, briefings and reports. About you Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values: Support the RBWH in addressing complex organisational issues as part of an end to end process using a quality improvement framework Project manage clinical improvements in a complex clinical service delivery setting Communicate effectively via all mediums with staff at all levels with a key focus on negotiation, influence and change management Prepare complex submissions, briefings and reports to senior management. Health Equity It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide. Benefits when working for us Rewarding career and development opportunities across a wide range of clinical and non-clinical areas Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance Flexible working arrangements and competitive salary rates with annual incremental increases Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. Find out about the role in more detail and how to apply in the attached Role Description. APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. #J-18808-Ljbffr
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