Senior Information Technology Engineer

Job Description

This range is provided by Searchability. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$90,000.00/yr - A$110,000.00/yr Senior Information Technology Engineer $90,000- $110,000 salary + Super Candidates must have full right to work in Australia Onsite role in Canberra WHO ARE WE?... We’re a medium-sized MSP that competes with the big players by offering better service, faster response times, and a tight-knit team environment. Here, you won’t be just another number—you’ll have the autonomy to make an impact, work on interesting projects, and grow your career in a supportive team. We’re looking for a Senior Engineer to join our team as an L3 Engineer in a fast-paced MSP environment. We support clients across finance, law, construction, and not-for-profits, and our service desk is more than just ticket triage—you’ll have time to work on projects, tackle complex issues, and help shape IT strategies for our clients. ABOUT YOU?... We’re not expecting you to be an expert in everything, but you do need to understand how an MSP operates—juggling multiple clients, handling change management, and switching between different environments throughout the day. You won’t be expected to architect an entire network from scratch or configure complex BGP routing, but you should know the fundamentals of VLANs—what they do, why they matter in a multi-tenant setup, and how to properly segment traffic. On the server side, you should be comfortable deploying and configuring Windows Server, setting up Active Directory from scratch, managing Group Policy, and ensuring DNS and DHCP are running smoothly. You don’t need to be a PowerShell wizard, but knowing how to automate basic tasks will make your life easier. At the end of the day, you need to be able to walk into an unfamiliar IT environment, figure out how things are set up, and get the job done—whether that’s troubleshooting a failing backup, deploying a new domain controller, or diagnosing weird network behaviour across a client's offices. WHAT WILL YOU BE DOING?... Handling L3 escalations across networking, servers, and Microsoft workplace solutions. Working on projects such as migrations, infrastructure upgrades, and cloud deployments. Managing multiple clients and adapting to different environments, ensuring best practices are followed. Translating technical concepts for non-technical stakeholders to help them make informed decisions. YOU NEED TO HAVE... 4+ years of MSP experience—you know how an MSP operates, from change management to balancing multiple clients. Networking knowledge—you don’t need to configure a full enterprise network, but you should understand VLANs, subnetting, firewall rules, and how to troubleshoot network issues. Strong Windows Server experience—deploying and configuring servers, setting up Active Directory, Group Policy, DNS, and DHCP. Proactive problem-solving—you might not have the answer immediately, but you know how to find it and get the job done. A full driver’s licence—client visits may be required, though the role is based at our Canberra HQ. Please either apply by clicking online or emailing me directly at For further information, please call me on 0485 858 848. I am available between 7am and 10pm to assist. If I’m unavailable, leave a message, and either I or one of my colleagues will get back to you. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Seniority level Not Applicable Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr