Senior Project Manager - Salesforce

Job Description

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Katzion, a GlobalLogic Company. ONSITE AT CLIENT 3 DAYS A WEEK MELBOURNE BASED PERMANENT FULL TIME POSITION Role: Senior Project Manager - Salesforce The Senior Project Manager at Katzion will manage the design, build and delivery of intelligent and robust solutions for some of the largest Automotive Customers in Australia. The ideal candidate is accountable for the overall successful execution of a project or support contract from initiation through Go Live. You will lead functional and technical requirements sessions, act as a liaison between clients and Katzion's internal development team, architect and document solutions, and develop interfaces between client side business and technology platforms and other systems. This role is both client facing and team leading. Our team is looking for a self-driven individual with a “get it done” mentality that has a passion for helping organisations solve complex business and technology problems. Responsibilities: PROJECT MANAGEMENT Leverage the appropriate project delivery methodology (Agile/Waterfall) to manage project teams consisting of business and technical resources. Oversee multiple client projects through all phases of the project lifecycle (sales, planning, design, implementation, testing, deployment, and support). Manage, coordinate, and delegate work of project development teams. Use your management and leadership capabilities to successfully execute project plans across multiple projects, developing and managing project timelines and governance plans, project schedules, design documents and success criteria, project milestones, reporting and budgets. PROJECT DELIVERY Oversee the translation of client functional business requirements into a well-architected client solution, leveraging best practices and technology platform & products, and minimizing the need for custom development. Propose, design, and implement solutions/upgrades, enhancements to solve client business needs. Document client business requirements and ensure all have been satisfied through the implementation. Demonstrate solution functionality to business stakeholders as needed. Design and lead the execution of test plans and end-user acceptance testing to ensure a quality solution is delivered. CUSTOMER LIAISON Work with clients to develop solution value propositions across multiple deliveries and projects. Support engagement managers' business development objectives by taking operational level ownership for the development of repeat and new business opportunities with the client base. Build and maintain trusted advisor relationships with new and existing clients. SoW/SCOPE/CHANGE REQUESTS Ensure delivery per SOW, identifying deviations from requirements and assumptions and raise change orders as needed. Identify additional effort and incremental scope items, perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping, and create and discuss a plan for additional effort with customer (Change Request or Future Phase). Develop detailed implementation estimates and plans for all phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support. CERTIFICATIONS SAFe Certified. Salesforce Certified Admin and Consultant - Sales and Service. SALESFORCE/INDUSTRY EXPERTISE Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. Participate in marketing events (e.g. sales meetings). Demonstrate thought leadership through publishing, public speaking, and client presentations. 4 to 6 years of experience with Salesforce implementations, defining business requirements, business process management, and client relationship management required. 3 to 5 years of Salesforce-based Business Analysis experience including Sales Cloud, Service Cloud, Communities, and Integrations. 5 to 7 years of project management experience in a professional services or similar environment. Due to this being an immediate joiner we can't consider Sponsorships. No Recruiters please. Seniority level Mid-Senior level Employment type Full-time Job function Project Management and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr