Senior Visitor Services Officer

Job Description

Join to apply for the Senior Visitor Services Officer role at Greater Shepparton City Council . INFORMATION FOR APPLICANTS Greater Shepparton City Council, situated in the heart of the Goulburn Valley, is the fourth largest provincial centre in Victoria and has a well-developed economy due to its strong agricultural and irrigation base, with major industries related to food processing, manufacturing and transport. The Goulburn Valley is often referred to as 'The Food Bowl of Australia' as around 25% of the total value of Victoria's agricultural production is generated in this area. Greater Shepparton has a population of approximately 65,000, and an expenditure budget in excess of $118 million. The population is culturally diverse with 9.9% of residents being born overseas. The area has excellent education, recreation, cultural, social and health facilities and tourism is a developing focus for the region. Senior Visitor Services Officer Salary: $76,140.48 per annumClosing: Friday 14 March 2025Full Time – Permanent The Economic Development Department is seeking a highly motivated, organised, and passionate person to take on the exciting role of Senior Visitor Services Officer. The successful applicant will join a dynamic Visitor Economy team at the Greater Shepparton Visitor Centre located within the Shepparton Art Museum precinct, and will lead a diverse team of Visitor Centre Volunteers. The Senior Visitor Services Officer will play a key role in the day-to-day operations of the Greater Shepparton Visitor Centre, which is integral to Greater Shepparton positioning itself as a key regional tourism destination under the brand Shepparton & Goulburn Valley, aligning with national, state and regional strategy priorities and attracting key market segments to create economic growth, jobs, visitation and yield. Guided by the Economic Development Strategy, the visitor economy program is diverse and growing, with an array of high calibre local visitor experiences including the Shepparton Art Museum (SAM), the Museum of Vehicle Evolution (MOVE) and the Arcadia Fish Hatchery. Join our team and contribute to the attraction and engagement of over 1.4 million visitors that visit the region each year. For further information about this position, please contact Ingrid Thomas, Team Leader – Visitor Economy on (03) 5832 5125. Note: This position is subject to a 6 month qualifying period in accordance with the Fair Work Australia minimum employment period. During the qualifying period, employees will be provided with appropriate ongoing induction, support, assistance, resources, and training to enable them to meet the required performance standards for the position. First Nations people are encouraged to apply. Council is committed to Child Safety and Wellbeing and adheres to Child Safe Standards and obligations under the Reportable Conduct Scheme of the Child Wellbeing and Safety Act 2005. Please note that applications which do not specifically address the Key Selection Criteria detailed in the position description will not be considered. For procedures on how to apply go to this link . All applications must be submitted to the Council by the closing date shown on the advertisement. Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Government Administration #J-18808-Ljbffr