Senior Frontline Services Officer (Administrative Officer Level 4)

Job Description

Employment Type : Permanent Full TimePosition Classification : Administrative Officer Level 4Remuneration : $72,285.58 - $73,940.16 per annum plus SuperannuationHours Per Week : 38Requisition ID : REQ552747Location : Kirketon Road CentreApplications close date : 5 March 2025Where you'll be working SESLHD’s Sexual Health and Blood Borne Virus Service (SHBBV) provides leadership, innovation, and research in the sector. Services within SHBBV are involved in the prevention, diagnosis, and treatment of Sexually Transmissible Infections (STIs) and blood borne viruses at an individual and population level within SESLHD, as well as four statewide services.Across these services, care is provided via fixed locations and outreach networks to a client base of approximately 28,000 individuals. SHBBV has highly skilled and diverse staff including nursing, medical, allied health, health promotion, administrative, and technical staff. It is the largest SHBBV service in Australia.The Kirketon Road Centre (KRC) is a targeted primary health care service located in Kings Cross, Sydney involved in the prevention, treatment, and care of HIV/AIDS and other transmissible infections among people who inject drugs, sex workers, people experiencing homelessness, 'at risk' young people, and Aboriginal people.What you'll be doing The position will provide support to the Administration and Office Manager, the Frontline Service Officers, provide direct client services, perform general office duties, and participate in KRC’s Needle and Syringe and Opioid Agonist Treatment programs as required. This position will coordinate workplace administrative processes and systems with specific focus on supporting and enhancing the work of the Frontline Services Unit.The Benefits Up to 12 allocated days off each year in addition to annual leave. Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing. Discounted gym memberships with a Fitness Passport. Employee Assistance Program (EAP) for employees and family members. Discounted Private Health Insurance. Selection Criteria Extensive experience in general office and customer service duties. Demonstrated organisational, analytical, and problem-solving skills. High level IT skills and experience with software packages including human resource management systems, Microsoft Office, PowerPoint, and Excel, and understanding of informational databases. Experience in designing, implementing, and evaluating data quality and process improvement activities and understanding of NSQHS accreditation standards. Demonstrated advanced verbal communication and report-writing skills. Public contact skills and capacity to communicate with a range of internal and external stakeholders. Understanding of the harm reduction approach and a non-judgmental attitude towards KRC’s target populations. Flexibility and ability to tolerate uncertainty in a sometimes unpredictable and challenging work environment, and willingness to work evenings and weekend shifts as required. Need more information? 1) Click here for the Position Description and SESLHD Expected Standards 2) Find out more about applying for this positionFor role-related queries or questions, please contact Aleksandra Adzic via email at Reasonable Adjustments NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email and let us know.Adjustments may include but are not limited to, physical requirements, interview setups, and specific interview availability times where required.Information for applicants Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing. Applicants will be assessed against the essential requirements and selection criteria contained within the position description. Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer. SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients, and their carers feel supported. We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support ( ) and for additional information please visit our Stepping Up Website . #J-18808-Ljbffr