APS4 Service Desk Analysts
*2x Ongoing vacancies in Canberra. A merit pool will be created and may be used to fill similar ongoing or non-ongoing positions... more info
Service Desk Analysts
Salary:
60.00 - 80.00
Posted:
04-02-2025
Category:
Database, Analytics BI, Technical Support Administration
Canberra,
Job Description
Service Desk Analysts (EF10016) Canberra, Australia 7 + 12 + 12 month contract (Baseline security clearance required) Windows 10 / O365 System Administration / Office 2016 Our client, a Federal Government entity focused on the PM, is seeking Service Desk Analysts . About the client They coordinate and develop policy across the Government in economic, domestic and international issues, Aboriginal and Torres Strait Islander affairs, and public service stewardship. About the role - Service Desk Analysts The Service Desk Analysts are the first contact point for any IT issues for our client. Duties Assisting with incident management and request fulfilment for staff. Addressing and resolving basic incidents and requests received via phone, email, and our ticketing systems. Compiling and troubleshooting issues before progressing to Tier 2/3 teams. Skills / Experience Excellent verbal and written communication skills. Interest in career development, self-development, training, and furthering their career. How to apply To be considered for this role (JOB ID: EF10016), please forward your resume to Eric by clicking the Apply for this Job button. Please note that this role closes on the 14th of October. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 04-02-2025
Category: Database, Analytics BI, Technical Support Administration
Canberra,
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