Snr Mgr, Business Demand & Engagement

Job Description

Senior Manager, Business Demand and Engagement Location: NSW Company: Optus Type: Full Time Job ID: 162583 Date: 26 February 2025 It starts with YES! At Optus, we don’t sit back and wait for the future to happen; we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with a challenger spirit. The Senior Manager, Business Demand and Engagement is responsible for facilitating the implementation and delivery of CAPEX and/or Digital Sales, Service & Marketing projects which will roll out continuous ways to optimise, enhance or improve our digital capability platforms. The role requires extensive vendor management and solid commercial contract & negotiation skills. This channel sells products online and acts as a support function for customer-facing digital assets. With leads and sales targets to achieve, there will be an underlying need to convert awareness into sales and meet numbers. What will you be accountable for and what does success look like? Manage the overall delivery of the Digital capability program & related initiatives, within budget and aligned with the digital transformation strategy. Determine resourcing for programs and projects, onboarding subject matter experts, or engaging external agencies to ensure the best digital resources are on board. Engagement with Marketing, measured through leads and demand generated into the digital funnel. Representation with the mid-market and Enterprise Leadership teams, specifically through participation in initiatives and projects in order to achieve combined outcomes. Engagement with the Enterprise Delivery Organisation (EDO). Administrative duties related to meeting capital/operating costs. Solid business modelling skills and comfortable running budgets & accurate forecasting. Exceptional stakeholder management with an ability to build strong relationships and tailor communication to keep it simple. Proven ability to set up complex Digital Project/Program structures that meet business needs, including recommendations for the use of the best delivery model for the initiative. Experience in Digital (Digital Marketing & ad tech or data-driven marketing highly advantageous). Degree qualified in a Business and/or IT related field. Perks we love at Optus 3 days in the office, 2 days remote – with flexible hours to suit! Inclusive paid parental leave, up to 14 weeks for the primary caregiver. All Optus employees have access to resources, webinars, and support via the ‘Parents at Work portal’. Own your own growth by accessing an extensive online and facilitator-led learning catalogue – even earn an MBA micro-credential via OptusU (University). Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals. Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office. Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon! Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes! At Optus, we are strengthened by others, and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces, or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact, and we will be in touch within 48 hours. For more information on Diversity, Inclusion & Belonging at Optus, please visit Optus Diversity . #J-18808-Ljbffr