Student Systems Training & Support Officer

Job Description

Full Time 1.0 FTE (38 hours per week) Ongoing permanent role Campus Negotiable (Travel will be required across campuses) Job Reference No. 2506 About Us For over 95 years, TAFE Gippsland has been at the forefront of vocational education and training, proudly serving the Gippsland community. As the winner of the TAFE Large Training Provider of the Year award in 2023, TAFE Gippsland stands out as a leader in empowering local students and supporting regional businesses. With a commitment to excellence, we offer a diverse range of programs, including pre-apprenticeships, apprenticeships, accredited short courses, certificates, and diplomas. Our team of over 450 dedicated staff, spread across 13 campuses, works closely with industry partners to deliver tailored workplace training. This approach not only helps upskill the regional workforce but also drives the success of local businesses, reinforcing our vision of supporting a Skilled and Thriving Gippsland. About the Role We are seeking a Student Systems and Processes Training and Support Officer to join our team, reporting to the Senior Team Leader Systems and Processes within the Academic Registry Team. In this role, you are responsible for providing comprehensive training and expert-level support across TAFE Gippsland, ensuring alignment with the goals of the Student Operations teams and broader functions. You will play a key role in helping stakeholders across the organisation understand and meet their obligations related to Student Management Systems. You will work closely with new and existing systems users to enhance their knowledge of student lifecycle activities within our Student Management Systems. Through your guidance, you will help users comprehend their responsibilities, internal processes, and the potential consequences of non-compliance. This collaborative role aims to foster a strong understanding of compliance requirements and drive successful outcomes across the organisation. Mandatory Requirements Demonstrated experience in high-level administrative role with a focus on training and/or support Excellent interpersonal and communication skills Excellent planning and organisational skills Current Victorian Working with Children Clearance Current Police check (within 1 year) Driver’s License Benefits Stable job opportunity – permanent position A workforce driven by our values of Responsibility, Integrity, Collaboration and Excellence Full on-the-job training and support A great culture and supportive team environment An attractive remuneration An opportunity to diversify in an industry you love Access to an Employee Assistance Program Fitness Passport Gym & Pool Membership Idyllic regional setting in Gippsland How to apply To apply for this position please visit the TAFE Gippsland website. Applications are to be submitted online and must include: a current resume; and a cover letter addressing the key requirements of the role (see job description) For a confidential discussion regarding this opportunity, please contact Jenna Beddow, Senior Team Leader Systems & Processes on For assistance with the application process please contact Damian Skeen, People & Culture Advisor on 03 5152 0727. Applications close 2pm on Thursday 13th February 2025. TAFE Gippsland is committed to fair and equitable recruitment and employment processes based on merit, competence, and potential. If you would like assistance with your resume and cover letter, please contact the Gippsland Skills and Jobs Centre on 1300 282 317. TAFE Gippsland is a Child Safe Organisation and equal opportunity employer. We value diversity and inclusion in our workforce and encourage people from all backgrounds, abilities, and identities to apply for our vacancies. #J-18808-Ljbffr