Supply Chain Enablement Lead

Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Customer Management Job Sub Function: Non-Technical Customer Service Job Category: Professional All Job Posting Locations: North Ryde, New South Wales, Australia Job Description: THE OPPORTUNITY We are seeking a Supply Chain Enablement Lead to join Johnson & Johnson MedTech. This is a unique opportunity to leverage your expertise in supply chain management to drive business growth and improvement. As a Supply Chain Enablement Lead, you will be responsible for developing and implementing strategic supply chain initiatives that enhance customer experience, reduce costs, and improve operational efficiency. If you are a motivated and results-driven professional looking to make a meaningful impact in the healthcare industry, we encourage you to apply for this exciting opportunity. RESPONSIBILITIES Conduct ongoing gap assessment of critical metrics that matter for performance against capabilities through data reporting like Delivery Service Excellence (DSE) for customer experience contributed by broader functions within Supply Chain. The Supply Chain Enablement lead will coordinate the ongoing management and related activities for current EDI enabled customers as well as new onboarding activities. Identify root cause analysis and process improvement opportunities and work with key individuals/teams to implement actions to drive required changes. Manage external client relationships, including contracts, statements of work (SOW), and purchase order processing for all activities related to EDI. Provide and monitor key metrics, including Delivery Service Excellence, and coordinate, manage, and lead quarterly reviews of Delivery Service Issues. Lead the application of lean approaches to solve business problems. ABOUT YOU Proven and demonstrative experience within Supply Chain. Experience with clinical data, project management, global vendor collaboration. Ability to prioritize and have exceptional attention to detail. Strong communicator with demonstrated leadership skills. COMPANY CULTURE Competitive remuneration package, continuous training and support, award-winning leadership development programs, and inclusive, flexible, and accessible working arrangements. OUR BENEFITS: Up to 18 weeks of parental leave to support new parents. 4 days of volunteer leave to give back to the community. Option to purchase up to 2 weeks of additional annual leave for extra time off. Enjoy a dedicated Wellbeing Day to prioritize self-care. Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities. Access to an Employee Assistance Program for personal and professional support. Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support. Life insurance coverage for added peace of mind. For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges. We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. At Johnson & Johnson, we all belong. #J-18808-Ljbffr