Support Coordinator / Psychosocial Recovery Coach & Business Development Officer

Job Description

Support Coordinator / Psychosocial Recovery Coach & Business Development Officer Are you seeking an exciting opportunity that combines Support Coordination, Specialist Support Coordination, Psychosocial Recovery Coaching, and Business Development? As we continue to expand, we're thrilled to welcome talented professionals to express interest in joining our dynamic team. Currently, we're offering an exciting combined role in South Australia as Support Coordinator, Specialist Support Coordinator, Psychosocial Recovery Coach, and Business Development Officer that requires a unique blend of skills and expertise. This multifaceted position demands strong drive, dedication, collaboration, communication, and organisational skills to propel the growth and success of our team and participant base in Western Australia. With the support, guidance, and direction of our National Management team, you'll directly manage your own caseload of participants and play a pivotal role in the recruitment, mentoring, and training of new team members. Furthermore, you'll be tasked with generating new participant referrals to ensure alignment with the team's objectives and growth targets. By driving the referral stream of new participants, you'll contribute to the expansion and success of our team while ensuring that we continue to make a meaningful impact in participants' lives. Additionally, you'll represent Wellspace Australia at networking events and engage with key stakeholders to actively promote our mission and values. Fostering collaborations to support organisational objectives by building and nurturing relationships with stakeholders will be vital for driving business development initiatives and expanding our presence in the region. Moreover, you'll need a sound understanding of the disability/mental health/community services sector and the National Disability Insurance Scheme, coupled with the ability to think creatively and use initiative effectively both independently and as part of a team. Proficiency in cultivating and nurturing relationships with participants, partners, industry contacts, and other key stakeholders is essential, along with the capability to think strategically, analyse market trends, and translate insights into actionable plans. This exciting opportunity offers the potential for career advancement and may pave the way for further professional development. If you're eager to contribute to making a meaningful impact in the lives of others while driving the growth of our team and participant base in South Australia, we encourage you to express your interest. About Us: Wellspace Australia, a family-owned organisation since 1978, is dedicated to making a positive impact on the lives of individuals with disabilities. As a leading national provider in Support Coordination, Specialist Support Coordination, and Psychosocial Recovery Coaching, we believe in empowering our participants to lead ordinary and extraordinary lives. Why Join Us: As a leading national disability organisation, we are deeply committed to nurturing your professional development. Join a dynamic team where collaboration with subject matter experts, alongside passionate peers and dedicated managers, will propel you towards becoming an industry-leading professional. Together, we strive to ensure that our participants receive unparalleled support, empowering them to achieve their goals. Qualifications and Expertise: To be considered for this role, candidates should possess expertise and qualifications in delivering at least one, if not all, of the following services: Support Coordination Specialist Support Coordination Psychosocial Recovery Coaching Business Development Work-Life Integration: We value the significance of work-life balance and are pleased to provide a fully remote work opportunity. Enjoy the freedom to work remotely, empowering you to tailor your schedule for the perfect balance between personal and professional commitments. About the Roles: Support Coordination As a Support Coordinator with Wellspace, you will play an integral role in supporting the National Disability Insurance Scheme (NDIS) participants and their families navigate, activate, interpret, and implement their NDIS Plans. Our Independent Support Coordinators are passionate, experienced and are committed to providing a person-centered and strengths-based approach. We believe that when you focus on someone’s strengths, they can flourish and improve their overall wellbeing. Specialist Support Coordination As a Specialist Support Coordinator, you will provide an expert or specialist approach, necessitated by specific high complex needs or high-level risks in a participant's situation. Specialist Support Coordination is expected to address complex barriers impacting a participant's ability to implement their plan and access appropriate support. Specialist Support Coordinators assist participants in reducing complexity in their support environment and overcoming barriers to connecting with broader systems of support and funded supports. You will be required to negotiate appropriate support solutions with multiple stakeholders and seek to achieve well-coordinated plan implementation. Specialist Support Coordination is generally delivered in an intensive and time-limited period necessitated by the participant's immediate and significant barriers to planning implementation. As a Psychosocial Recovery Coach you will provide coaching to NDIS participants with a psychosocial disability to increase independence, social and economic participation. With specialist knowledge gained through personal lived or learned experiences, your coaching will help increase recovery skills and personal capacity, including motivation, strengths, resilience, and decision-making of our participants ensuring each participant is exercising greater choice and control. Business Development Officer Your role as a Business Development Officer at Wellspace Australia is crucial for our organisation's growth and success. You are instrumental in expanding our business horizons by driving strategic objectives to secure new opportunities and cultivate enduring partnerships. Working closely with the management team, your primary responsibility is to strategically expand our business footprint by forming key partnerships with providers and stakeholders. Your initiatives are aimed at growing Wellspace Australia's presence, generating new referrals, and attracting talented team members. Minimum Requirements: Minimum Certificate IV in Mental Health/Bachelor's Degree in Social Work or Psychology or similar. Minimum of two years lived or learned experience in mental health-related work. Minimum two years of knowledge and/or experience of the disability/mental health/community services sector and the National Disability Insurance Scheme. Excellent communication, interpersonal and negotiation skills, including working and communicating effectively with participants, their families, community agencies, and other professionals. Ability to meet deadlines in a high-demand work environment using judgment and initiative. Ability to think creatively and use initiative to work independently and as part of a team. Proficiency in written communication and computer literacy for note-taking, data gathering, report writing, correspondence, and document preparation. Participation in regular supervisory sessions with your manager, actively contributing to various meetings, and attending other mandatory events as required. Demonstrated knowledge and understanding of psychosocial disability and recovery practice. Ability to network effectively, attend industry events, and forge new connections beneficial to the organisation. Ability to articulate ideas persuasively, negotiate effectively, and build rapport with participants and stakeholders. Proficiency in cultivating and nurturing relationships with participants, partners, and industry contacts. Capability to think strategically, analyse market trends, and translate insights into actionable plans. Focus on achieving set targets, driving business outcomes, and contributing to organisational growth. Ability to facilitate and coordinate service access. Ability to engage with participants and build trusting coaching relationships that motivate and build capacity. Understanding mental illness's episodic nature and how to plan and maintain service engagement. Ability and willingness to use lived experience of mental ill-health and recovery to provide support (where the person identifies as a lived experience recovery coach). Capacity to identify challenges, propose solutions, and navigate complexities in the business landscape. Valid driver's licence and reliable vehicle. Working with Children Check. NDIS Worker Screening Check. NDIS Worker Orientation Module. Infection Control Certificate. The Benefits: Opportunity to work for a national industry-leading organisation during a period of significant growth Work from home Autonomy for achieving better outcomes Competitive remuneration package Access to Employee Assistance Program (EAP) Five weeks annual leave or pro rata equivalent Mentorship, growth, development, and support from subject matter experts How to Apply: Ready to embark on a fulfilling career journey with us? Apply now and become a valuable part of a team dedicated to making a positive impact in the lives of others. #J-18808-Ljbffr