Coordinator Support
Parent Business Function: Operations & Safety Time Type: Full time Worker Sub-Type: Permanent Company Description About... more info
Support Line Coordinator
Salary:
60.00 - 80.00
Posted:
30-01-2025
Category:
Project Process Management
City of Salisbury,
Job Description
Community Development & Social Enterprise Position: Support Line Coordinator Location: Edinburgh (Hybrid working option available) Do you want to create a safer, brighter future for all children in Scotland? Children First, Scotland’s national children’s charity, is seeking to appoint a Support Line Coordinator. By joining our team, you will help us stand up for children, keep them safe, and support them to recover from trauma and abuse through our national and local services. The Role The role involves offering expert care, guidance, and support for families, carers, and professionals in Scotland. You will deliver high-quality information and support in a timely manner to handle a large volume of inbound and outbound calls. You will be required to maintain accurate records that inform the charity and support service development in line with our organisational strategy. Today’s generation faces unprecedented challenges, from mental health and financial worries to online harm and struggles at school. Our support line offers emotional, practical, and financial support to any family in Scotland and advice to anyone concerned about a child’s wellbeing. Taking a child-centred approach, you will work to ensure the safety of children and young people by protecting and promoting their rights. What We Are Looking For You will possess a diploma in social work or a relevant professional qualification (e.g., Health, Education, Community Education) at SCQF level 9, along with a post-qualifying award in child protection, childcare, practice teaching, group work, family work, or counselling. You will have experience managing or supervising staff, volunteers, and students, with experience in project planning and an ability to identify and manage risks. What You Can Expect From Us We offer a rewarding career and development opportunities, including 40 days of annual leave per year pro rata, a contributory pension scheme, generous maternity/adoption and paternity leave, flexible working opportunities, and wellbeing support. With a supportive and inclusive working environment, the salary for this role is £29,500 - £34,490 per annum. Our Values Living our values, you will make a direct impact on the lives of children across Scotland. With love, we put children first. With purpose, we transform children’s lives together. With strength, we do whatever it takes to protect Scotland’s children. Interview Date: It is anticipated that interviews will be held on 27-28 March 2025. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 30-01-2025
Category: Project Process Management
City of Salisbury,
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