Systems Implementation Specialist

Job Description

Join this enterprise scale organisation committed to driving innovation and improving operational efficiency. They are seeking a skilled and motivated Systems Implementation Specialist to lead the rollout of a new procurement system within an enterprise environment. This role also involves change management responsibilities to ensure smooth adoption of the system across all relevant stakeholders. Position Overview: As a Systems Implementation Specialist , you will be responsible for managing the end-to-end implementation of the new procurement system, ensuring its seamless integration into the enterprise environment. You will also play a critical role in driving change management initiatives to promote system adoption, user engagement, and continuous improvement post-implementation. This is an exciting opportunity to work at the intersection of technology and organisational change. Key Responsibilities: Systems Implementation: Lead the deployment of the new procurement system, ensuring successful integration with existing systems and infrastructure. Oversee configuration, testing, and troubleshooting to meet business requirements. Change Management: Develop and execute a comprehensive change management plan to guide the organisation through the transition to the new system. This includes preparing and engaging stakeholders, addressing resistance, and ensuring adoption across all levels. Training & Support: Conduct user training sessions, create training materials, and provide ongoing support to help staff adapt to new processes and technologies. Ensure that employees feel confident and capable using the new system. Stakeholder Engagement: Collaborate with key stakeholders to gather requirements, assess impact, and address concerns. Foster strong relationships across teams to ensure smooth system rollout and full buy-in. Continuous Improvement: Identify opportunities for process optimisation and continuous improvement within the procurement system and broader business processes. Monitor system performance and address issues proactively. Documentation & Reporting: Prepare detailed documentation, including system specifications, training materials, user guides, and status reports. Provide regular updates on project progress, key milestones, and change management activities. Qualifications: Proven experience in systems implementation, particularly in procurement or ERP systems (GEP Smart or similar), within an enterprise environment. Strong understanding of procurement processes and how technology can enhance efficiency and accuracy. Demonstrated experience in change management, including the ability to develop and execute strategies for system adoption and user engagement. Excellent project management skills, with the ability to manage timelines, resources, and deliverables. Familiarity with procurement software, ERP tools, and change management frameworks (e.g., ADKAR, Prosci). Strong communication skills with the ability to manage relationships with diverse stakeholders and support users at all levels. Problem-solving ability with a proactive approach to system issues and process improvements. #J-18808-Ljbffr