Technology Delivery Manager

Job Description

Parent Business Function: Corporate & Support Functions Time Type: Full time Worker Sub-Type: Permanent Company Description About Us Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services. Job Description Great opportunity within our Qantas Airline Business Unit Challenge yourself and lead a delivery focussed transformation Permanent role based at our Head Office in Mascot At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best. Technology is a big part of how we continue to pioneer our way forward. With eyes on the future, our IT team harness technology on a global scale and tailor local solutions for each of our ports. Together we’ll show you it’s possible to make an impact, and to never underestimate what you’re capable of achieving. The Technology Delivery Manager is a senior leadership role responsible for delivering transformational programs of work across our technology and digital teams. You’ll be working closely with the Program Director, business leads, SMEs, sponsors and steering committee, managing technology program execution, coordinating cross-functional technical teams, and ensuring that program goals are met on time, within scope, and on budget. The Technology Delivery Manager will collaborate with cross functional program leads, and multi-vendor technical squads, to ensure that the end-to-end design and delivery considers people, process & technical readiness, and that the solution is secure by design, scalable and sustainable. The ideal candidate will build trust and nurture a collaborative culture, working with a diverse stakeholder mix, to drive strategic focus, clear financial & project governance, risk management, and continuous improvement initiatives to achieve business value. They will be able to operate in a fast paced, changing environment, bring structure to the environment, and manage within complex and continuously evolving environments. You’ll have: 12+ years of program management and delivery experience, with relevant qualifications (e.g., Prince 2, Scrum Master, Agile Project Management), and a proven track record in delivering value, innovation and growth through digital transformation initiatives. Ability to develop and manage detailed program plans, oversee project activities / sprint lifecycles and manage resource capacity plans to ensure program objectives are met on time, to scope and within budget. Demonstrated experience in accurate budget and forecast management Comprehensive experience in Software Delivery Lifecycle and Digital / Technology transformation, and Technology Service Management Ability to identify and articulate program dependencies and interdependencies with a particular focus on critical path items. Strong understanding of technical system resilience, cyber security & data privacy requirements, software development lifecycle, cloud technologies, and infrastructure management, with the ability to work closely with technical teams to solve complex problems. Ability to Identify and manage risks, resolve issues, and develop contingency plans to ensure program success. Exceptional communication and stakeholder management skills, both verbal and written, with the ability to present technical information to non-technical senior audiences. Experience in influencing change management in complexed matrixed organisations. Experience in leading cross functional agile teams Proficiency with project delivery software and productivity tools (e.g., Jira Workflow Management, Clarity PPM, Microsoft Project, Excel etc). Why Qantas? You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Applications close 4th of February Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. #J-18808-Ljbffr