Territory Manager - Northern Territory

Job Description

Territory Manager (Affirmative Measures – First Nations) • Unique opportunity to directly shape the NDIS participant experience in the NT• Work with Remote and Very Remote communities including First Nations People• SES Band 1. Affirmative measures role open to First Nations PeopleAbout the role The Territory Manager Northern Territory is responsible for:Setting and delivering a clear work program and operational priorities across urban and remote areas to ensure the NDIS supports Territorians with disability. Leading, enabling and motivating a dispersed, multi-disciplinary team to fulfil their roles to a high standard – ensuring that team members are equipped with the necessary resources and support. Driving quality service delivery across the NT - with close attention to participant experience and staff productivity. Ensuring the integrity of work undertaken within the NT, with attention to doing the right work, the right way – in line with Agency guidance and requirements. Building and maintaining strong, productive stakeholder networks including within the community, Commonwealth, Territory and local governments, and the disability sector. Using sound judgement and making effective decisions that utilise Agency resources to best effect. Contributing to whole-of-Agency deliverables through active engagement across the NDIA. Service Delivery’s NT Branch has a critical focus on the NDIS participant experience in the NT and is responsible for the delivery of quality planning outcomes. This includes supporting work to improve the delivery of the NDIS in NT’s remote communities, and to First Nations participants.This position is an affirmative measures First Nations role. Affirmative measures allow a particular job in the Australian Public Service (APS) to be open only to Aboriginal and/or Torres Strait Islander persons.About you You are a strong leader with a passion for working with people with disability, supporting choice and control and the provision of equitable, appropriate support services.You are an authentic and energetic leader with extensive senior operational leadership experience and excellent people skills. You excel in setting work programs and priorities, leading and maximising the potential from a very diverse team delivering operational activities.You have demonstrated experience working with remote and very remote communities, with a deep understanding of life in RVR locations including First Nations peoples.You have a proven track record of building and maintaining effective relationships with stakeholders. Your strategic focus enables you to set and communicate the strategic direction for your team, ensuring the delivery of outcomes.You possess a proven ability to navigate complexity and demonstrate integrity, drive, and resilience in dynamic and personally challenging environments.You understand that we put participants at the heart of everything we do. You further understand that for the Scheme to succeed, it is critical that we listen to and work with our participants, their families and carers and the disability community to make sure each improvement is a step in the right direction and the Scheme is available for generations to come.About the NDIA The NDIA’s role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.The NDIA is an independent statutory agency which operates within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999. Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals. The NDIA Values are:We value people – We put participants at the heart of everything we do. We grow together – We work together to deliver quality outcomes. We aim higher – We are resilient and always have the courage to do better. We take care – We own what we do, and we do the right thing. Our values reflect our passion and commitment to building a positive, participant-centred culture.What you should know To be eligible for employment with the NDIA, you must be an Australian citizen. A candidate’s suitability for employment with the Agency will be assessed through a pre-employment screening process. This will include a criminal history check and the ability to obtain and maintain an Australian Government security clearance, at the Negative Vetting 1 level. This will be arranged for you, if successful.The NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the requirements of the role.We strongly and actively encourage applicants from a diverse range of backgrounds and experiences, including people with disability, First Nations peoples, people from culturally and linguistically diverse (CALD) backgrounds and LGBTIQA+.Affirmative Measures – First Nations To be eligible for employment under the affirmative measure, you must provide confirmation of your Aboriginal or Torres Strait Islander heritage.Applicants will not be required to provide evidence unless they are found suitable and prior to being made a formal offer of employment. This means that you will not be required to provide evidence unnecessarily. Please see the Candidate Pack for this role for more information on acquiring a confirmation of heritage.Application Instructions To apply and for a copy of the candidate information pack, please go to and click on ‘search jobs’ to find the position. Please address your application to Andrew McEncroe, Managing Partner, Derwent Search. Your application should include:A current resume A succinct pitch (maximum 750 words) quoting reference 0608_02/25_EXT Your pitch is your opportunity to tell us why you are the right candidate, why you want to work in the Territory Manager position within the Division and what you can contribute. Make sure to highlight relevant examples and accomplishments that show your ability to deliver. Your pitch needs to demonstrate that you have the capabilities, skills and attributes as stated in the ‘About you’ section. You can use the SES Band 1 Work Level Standards to ensure you pitch at the right level.For further information, please contact Andrew McEncroe of Derwent Search by email or call 0416 018 860.The closing date for applications is 27 MARCH 2025 RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you. Further information can be found at adjustments and support for applicants Reasonable adjustments are available to support applicants through the process. Reasonable adjustments could include:An Auslan interpreter Extra reading time during assessment activities, or Accessible software. If you would like help understanding this document, would like to receive it in another format or would like to discuss the provision of reasonable adjustments please contact Andrew McEncroe on 0416 018 860 using the National Relay Service 133 677 if required or email #J-18808-Ljbffr