Training Implementation Officer
Training Implementation Officer (176653) Melbourne, Australia Our client, a well-regarded organization based in the South... more info
This pay rate is inclusive of mandatory 25% casual loading. Initial contract to start ASAP until 30/11/2025 with possible extension paying approx. $900/day. Brisbane City Fringe Location with flexibility to WFH 2 days/week. Our client, a reputable organisation within the utilities sector, is currently seeking a Training Specialist who will be responsible for the development and delivery of training to enable the successful delivery of a large scale, complex project of a new solution implementation involving HR, Payroll processes and technology. The successful candidate will work closely with key stakeholders, ensuring end users have the knowledge and skills needed to use the new solution effectively. Role accountabilities: Work closely and collaboratively with Learning and Capability, Subject Matter Experts, vendor, project team and key stakeholders, to understand training requirements and approaches. Develop and maintain a training plan that aligns with the agreed parameters of project success and effectiveness criteria. Conduct training needs assessments to identify gaps and develop appropriate training solutions. Design and develop training content and materials (e.g. User guides, videos, FAQs, and other resources). Deliver training sessions through a variety of methods (e.g., classroom, virtual, e-learning, workshops). Provide post-training support, including answering user queries and assisting with system adoption challenges. Collaborate with Change Managers to ensure training aligns with broader change management strategies and to support project and training communications. Training evaluation and feedback, to assess training effectiveness and identify areas for improvement or training documentation amendments. Experience required: 3+ years' experience in training development and delivery, preferably within software implementation projects. Qualification in Training, Education, Human Resources, or other relevant field or equivalent work experience in these fields and demonstrated experience in a similar role. Cert IV level in Training and Assessment desirable. Familiarity with Learning Management Systems (LMS), learning tools, and virtual training platforms (e.g., MS Teams). Experience in the application of formalised Change Management approaches and industry best practice (i.e. PROSCI, CMI, CMBoK etc.). Demonstrated experience in producing high quality training materials that meet the criteria specified with project management and learning. To submit your application, in strict confidence, please submit your resume in Word Format using the appropriate link quoting reference No. 243315. Should you require further information please email Your interest will be treated in the strictest of confidence. #J-18808-Ljbffr
Training Implementation Officer (176653) Melbourne, Australia Our client, a well-regarded organization based in the South... more info
Add expected salary to your profile for insights About the client: Our client is a local council in the south-eastern suburbs... more info
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