Tutoring for Success Program (TSP) Officer

Job Description

Company Description Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. Here we strive to be a place where all peoples of all cultures feel valued and respected, and where Indigenous Australian people, cultures, knowledges, experiences and perspectives, form an integral part of our learning, teaching, research, and community engagement. At Griffith, we hold ourselves accountable to the belief that reconciliation is everybody’s business. Through our work with Indigenous Elders and Knowledge Holders, we continue to develop Aboriginal and Torres Strait Islander engagement strategies and partnerships for community empowerment, as well as a curriculum informed by respect for the knowledge systems of our First Peoples and our commitment to Reconciliation. As part of our ongoing commitment to educational outcomes for First Peoples, we are seeking a Tutoring for Success Program (TSP) Officer to join our team. Job Description The GUMURRII Student Success Unit is the heart of Griffith’s Indigenous student community, with a dedicated student hub located on each campus. GUMURRII staff provide high quality services and support for potential and current students, from schools outreach to recruitment, orientation to graduation in a safe and culturally appropriate learning environment. Griffith is committed to the success of our staff and students, with one of the largest First Peoples staff and student cohorts of any Australian University. Join a diverse, friendly, and close-knit environment where the team enjoy making it matter. As a Tutoring for Success Program (TSP) Officer, you’ll work within the Office of Deputy Vice Chancellor (Indigenous) and report to the Tutoring for Success Program Coordinator. The Tutoring for Success Program (TSP) is a supplementary academic tutorial initiative, established to enhance First Peoples students’ experience and success at university. The dedicated TSP team are committed to matching eligible students with suitably qualified course-specific tutors, supporting students through the program whilst also ensuring that the TSP program continues to meet the needs of current First Peoples students across the university. In the role you will: Work collaboratively with the GUMURRII Student Success team, as part of a specialist team, to provide advice and facilitate the recruitment of First Peoples students into the Tutoring for Success Program. Coordinate the sign-on process for commencing and continuing students signing up to the Tutoring for Success Program, conducting student assessments, student interviews etc. Assist in the development and implementation of policies, procedures and practices to ensure provision of timely, high quality tutoring services and continuous improvement. Provide frontline support with all First Peoples students at all levels of study to assess and identify individual learning needs, proactively engaged in and promoting GUMURRII services and facilities. This is a rewarding and exciting role which can see you working in a small team that delivers a highly successful and recognised program with positive impact for First Peoples students. About you What matters most is your drive to create a brighter future that benefits all. Through our core principles of excellence, ethics and engagement, you’ll thrive on seeing the direct and lasting impact you’ll have on every community and every future. You will also have: A degree with subsequent relevant experience; or an equivalent combination of relevant skills, knowledge and experience. Experience in higher education/training would be highly regarded. A passion for collaboration and engaging with people. Be enthusiastic and committed to the delivery of high-quality student service with exceptional customer service skills. Strong attention to detail. Enjoy and be capable of working independently and as part of a team. Have proven strong interpersonal, written and verbal communication skills. A Blue Card or willingness to obtain one. To perform this role, it is essential that the person who holds the position be an Aboriginal and/or Torres Strait Islander person. It is therefore a genuine occupational requirement, under section 25 of the Anti-Discrimination Act 1991, that applicants are Aboriginal and/or Torres Strait Islander Peoples. We recognise that your heritage is deeply personal to you. Proof of Aboriginal and/or Torres Strait Islander heritage is a requirement for appointment to this role. This includes that people filling the role: are of Aboriginal and/or Torres Strait Islander descent; and identify as an Aboriginal and/or Torres Strait Islander person; and are accepted by your community as being an Aboriginal and/or Torres Strait Islander person. A Confirmation of Aboriginal or Torres Strait Islander descent form executed by an Aboriginal or Torres Strait Islander organisation with a common seal will also be required. The Griffith First Peoples Employment Partner is here to support you with this if need be. Please feel free to be in contact with the First Peoples Employment Partner at at any stage of the application process if you have any questions. What we can offer This is a continuing contingent, full time position primarily based at Griffith University Gold Coast. As Griffith is a multi-site University you may be required to work across other locations. Salary Range The full time equivalent base salary will be HEW Level 6 range $89,603 - $95,575 per annum + 17% superannuation. The total FTE package will be in the range $104,835 - $111,823 per annum. Additional Information Why join Griffith? As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: Mix of on campus and work from home options available and a supportive work environment Salary packaging options and corporate health discounts Generous leave entitlements including paid parental leave and leave loading Support with future learning opportunities through our educational staff assistance scheme How to apply At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy. Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role (please refer to the About you section above and the position description) Current curriculum vitae/resume including full contact details Confirmation of Aboriginal and/or Torres Strait Islander Heritage. We accept an original or notarised copy of a ‘Letter of Confirmation' issued by an incorporated Indigenous organisation and stamped with the organisation’s common seal. Confirmations of Aboriginal and/or Torres Strait Islander status may be made by an incorporated community organisation, association, or body where the majority of members of the governing body are Aboriginal persons or Torres Strait Islanders or both. Applicants must have unrestricted working rights. Sponsorship is not available for this position. For further information specifically about this role, please contact Amreeta Hinduja, Tutoring for Success Program Coordinator, GUMURRII Student Success Unit at For application and recruitment advice, please contact Corinna Gartrell, Talent Acquisition Partner at For application support, please contact Bronwyn Ward, First Peoples Employment Partner on Closing date: Tuesday 18 February 2025 at 11:59pm AEST. All applications must be submitted online. Please allow at least 1 – 2 weeks from the closing date to expect an application update. #J-18808-Ljbffr