Workforce Coordinator - Blackburn

Job Description

Workforce Coordinator - Eastern region Leading not-for-profit, values-based organisation Make a difference in your local community Permanent, Full-time position office-based role in Blackburn, 5 days per week What you do matters Are you looking for a job that truly makes a difference in the lives of others? Join our team at Benetas and be a part of our mission to help older Victorians live their best lives. As a Workforce Coordinator, your focus will be to maximise the client’s wellbeing in their home, the clients' experience with our staff, and our staff’s experience providing care to those at home. You’ll achieve this through: Effective management, scheduling and allocation of our direct care workforce who provide in-home support and care to clients within the region Building the capability of the direct care workforce to ensure the delivery of excellent care and services to our clients Roster all client services in an accurate, timely and cost-effective manner to ensure client satisfaction Working collaboratively with senior staff and other regional team members Maintaining client and employee electronic records, ensuring regular contact with the regional teams and Specialist Support team to ensure accuracy of information Seeking and responding to client feedback and queries to deliver exceptional customer service to Benetas Clients Assisting with the recruitment, onboarding and retention of the direct care workforce To best support our clients, we’re looking for people with: Experience in rostering/scheduling Excellent communication and interpersonal skills with experience liaising with people from diverse backgrounds and positions Proven methods for staying organised and problem-solving Strategies for engaging with and building the capability of a remote workforce Qualifications in aged care, disability, community development, administration or leadership are highly desirable, as well as experience in aged care Ability to provide or obtain a suitability police check outcome Why work with us? Not-for-profit salary packaging for $18,300 a year - offering you more take-home pay with less tax! Work-life balance and job security Recently increased hourly rates, and guaranteed annual pay increases Proudly being part of a business that values Respect, Responsibility, Community, and Spirit A comprehensive orientation, training, and support, plus paid training hours to build your skills A proven history of internal career progression and opportunities for you to move within Benetas so your story with us continues What do we do? We care – in a big way! Benetas is a leading not-for-profit organisation dedicated to actively working with older Victorians. We make a difference - We have been caring for older Victorians for over 70 years, providing safe and supportive services that cater to all. By working with our values in mind – Respect, Responsibility, Community, and Spirit, we are able to care for and celebrate every client and resident for being the incredible individual that they are. Not only do we celebrate our residents, but we celebrate each other. Care Workers and Nurses are the power source behind everything we do - they are everyday heroes who go above and beyond for others. Have a meaningful career with Benetas where the work that you do will really matter. Should you apply? It is a yes from us! We respect and value differences and encourage people of all ages and backgrounds to apply. #J-18808-Ljbffr