Workforce Lead South Coast
About the Opportunity The Workforce Lead is responsible for leading a team of Support Schedulers / Administrators and the... more info
The company: SMAART Recruitment is thrilled to team up with South Australia's leading government department for vocational education and training. They offer a range of job-focused programs, from certificates to degrees, across the state. By emphasising practical skills, onsite facilities, and flexible study options, they help students get ready for the workforce. The Opportunity: As a Workforce Optimisation Lead, you will support senior leaders in implementing strategic workforce plans within the organisation. Reporting to the Manager of Student Experience, your role will involve analysing data from the contact centre, student hub teams, and other departmental sources to manage workforce productivity and ensure high levels of performance. Skilled in workforce planning, scheduling, forecasting, and data analysis, you will identify areas for improvement and enhance, document, and implement workforce optimisation strategies. This includes developing methodologies, data, and tools for accurate forecasting of activity volumes and business needs. You will research and update workforce plans and strategies, analyse workforce management data, and communicate the implications for the short, medium, and long term. Additionally, you will liaise with various stakeholders to gather intelligence and support the development of recommendations for workforce-related issues. Proven track record in a similar role, demonstrating analytical skills and workforce management capabilities is required to be successful in this role. The finer details and benefits: An ongoing, permanent government contract with full-time hours. Base salary of $98,000–$105,000 + superannuation, depending on experience. Aligned with an ASO6 full-time salary. Flexible working hours between 8 am and 5 pm to accommodate your work-life balance needs. Work from home two days per week and onsite three days a week. Free onsite parking, located just 15 minutes north of the CBD. Guidance from an experienced leader to support your professional development. Opportunities for career growth within this reputable organisation and the broader SA Government. A varied role, leading a diverse team where no two days are the same. How to apply: For more information or a confidential conversation contact Paris on 08 8232 6008. Otherwise, if this sounds like the opportunity you've been waiting for hit the APPLY button, I'd love to speak to you! #J-18808-Ljbffr
About the Opportunity The Workforce Lead is responsible for leading a team of Support Schedulers / Administrators and the... more info
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