Workplace Experience Manager & EA

Job Description

At RMS Cloud, our people create innovative solutions that empower the hospitality industry across the globe. As a rapidly growing SaaS company, we have developed a robust and fully integrated property management system with a comprehensive suite of native features, trusted by businesses in over 70 countries. Every team member at RMS Cloud plays a key role in shaping the future of our platform and our business. Together, we are driving innovation and making a real impact on the global hospitality landscape. The Role As a Workplace Experience Manager & Executive Assistant , you’ll play a key role in ensuring the smooth running of our office and supporting our CEO. This multifaceted position combines office management, executive assistance, and global HR administration, creating a positive, productive, and enjoyable workplace for our team. In this role, you will have a direct impact on cultivating an environment where our people feel empowered to do their best work, while also supporting the CEO in managing their day-to-day activities and key initiatives. If you're a highly organised individual with a passion for people experience, we want to hear from you. Day-to-Day Responsibilities: Office Management: Oversee the daily operations of the office, ensuring a professional, safe, and enjoyable environment for all employees. You’ll manage office supplies, equipment, and vendor relationships, while coordinating team events, wellbeing initiatives, and celebrations. Executive Assistance: Provide confidential and seamless administrative support to the CEO, including managing their calendar, travel arrangements, and correspondence. You will also act as the primary point of contact for the CEO and manage follow-ups on key projects to ensure timely completion. HR Administration: Support the global HR team throughout the employee lifecycle. This includes assisting with onboarding and offboarding processes, managing HR documentation and compliance, and providing support for HR initiatives and policies. Project Management: Lead and contribute to a variety of projects across the operations and HR functions, improving processes, tracking progress, and reporting outcomes to ensure efficient project completion. What You’ll Need to Be Successful: Previous experience in office management, executive assistance, or HR support, with a proven ability to manage multiple responsibilities and projects. Exceptional organisational and time-management skills, with an ability to prioritise tasks effectively and manage competing demands. Strong verbal and written communication abilities to engage with diverse stakeholders and ensure clear, concise communication. A high level of accuracy and attention to detail in all aspects of your work, from managing HR documentation to ensuring the smooth running of office operations. A proactive, solution-focused mindset with the ability to creatively tackle challenges and bring new ideas to life. A team player who thrives in a collaborative environment, with a natural ability to build positive relationships across the organisation. A basic understanding of global HR practices and compliance requirements, alongside proficiency in HRIS systems and Microsoft Office Suite. What can you expect from us? Career Progression Opportunities – As we grow, you grow! There’s always room for advancement and new challenges to help you expand your career. Freedom to Create – We want to hear your ideas! You’ll have the freedom to innovate and make an impact with your work. Hybrid Work – Enjoy the best of both worlds with the flexibility to work from home and connect with the team in the office when needed. Impactful Work in a Global Company – You’ll be part of a growing global team where your work directly contributes to the success of our business and makes a real difference in the hospitality industry. Inclusive & Collaborative Culture – We’re a friendly, dynamic team where everyone’s voice is heard, and working together drives our success. An Innovative & Empowering Environment – Work in a space that encourages creativity, new ideas, and problem-solving to help you grow and thrive in your career. Seniority level Mid-Senior level Employment type Full-time Job function Administrative, Other, and Human Resources Industries Software Development and Hospitality #J-18808-Ljbffr