Workplace Experience Specialist

Job Description

This is a Workplace Experience Specialist role with one of the leading companies in AU right now, Tyro, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as they take off. More About the Role at Tyro About the role: The primary purpose of the Workplace Experience Specialist at Tyro is to be the friendly, welcoming face of Tyro for all team members, customers, guests, and other external visitors. The Workplace Experience Team (WE) at Tyro is responsible for helping to design, create, and execute valuable employee experiences at Tyro, where we put our people at the centre of the workplace, create seamless service experiences throughout our office, and ensure the day-to-day management of the office. The Workplace Experience Specialist considers the physical environment that our people work in and ensures that it is pleasant, clean, and well-stocked. They ensure that our people have the necessary tools and technologies to enable their productivity and are constantly seeking new solutions that enable our employees to achieve their best at work. What you'll do: Reception Duty: Manages all reception activities – welcoming staff and guests, collecting deliveries & mail, answering calls, and directing inquiries to the right person. Ensure that reception is operational during standard working hours 8.30am - 5pm. Office Management: Maintaining kitchen supplies and vending machines twice a week. Maintain office supplies ad hoc (i.e., paper, stationery). Perform weekly maintenance on all coffee equipment. Stock up the wine fridge for weekly Friday night drinks and monthly Mindshare. Coordinating repairs and liaising with vendors. Work closely with the Head of Workplace Experience on all workplace management matters including implementing agreed policies and procedures. Escalate any issues. Identify Workplace Health & Safety hazards within the office. Assist with other Workplace Health & Safety duties as required. Manage the Big Screen and other general TV content weekly. Administration: Management of the WE mailbox, Slack channel, and JIRA tickets. Budget management of office costs, monthly reporting of key items to the Head of Workplace Experience. Coordinate Tyro domestic and international travel as needed. Organise business cards as needed. Organise couriers as needed. Organise Tyro’s weekly shopping list. Expense reconciliation of WE expenses monthly. Manage activities associated with the maintenance of building facilities and equipment including building security. Manage visitors and escalate issues as required to ensure the physical security of the Tyro office. Event Management: Helping with events and celebrations, e.g., weekly drinks, wellness initiatives. Managing team catering requests. Onboarding / Offboarding: Conduct new starter office tours. Organise building access cards for new starters. Maintain building access card sheet for new starters and also leavers. Maintain Brivo online card system for new starters and leavers. If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile; we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Tyro. Applying here is the first step in the hiring process for this role at Tyro. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone. #J-18808-Ljbffr