Client Relationship Specialist - City of Parramatta Council - BOQ Specialist
Client Relationship Specialist - City of Parramatta Council - BOQ Specialist BOQ Specialist City of Parramatta Council 3... more info
Client Experience Specialist
Salary:
100.00 - 125.00
Posted:
12-02-2025
Category:
Management Leadership
Sydney,
Job Description
We are seeking a dedicated and enthusiastic Client Experience Specialist with a passion for travel to join our team! In this role, you will coordinate personalized services and address clients' needs throughout the entire process, ensuring seamless and enjoyable travel experiences. Responsibilities: Serve as clients' primary point of contact, ensuring all travel-related inquiries, concerns, and needs are addressed promptly. Collaborate with travel advisors to create and enhance personalized itineraries, ensuring all details meet client expectations. Coordinate with travel vendors, airlines, hotels, and activity providers to ensure smooth arrangements for clients. Proactively monitor client travel plans, resolving issues such as delays, cancellations, or itinerary adjustments. Communicate updates, confirmations, and travel documentation to clients in a timely manner. Gather and analyze customer feedback to identify opportunities for improving the travel experience. Maintain detailed records of client interactions, preferences, and special requests. Assist in planning group travel, corporate events, and destination trips to meet client goals. Qualifications: Strong organizational skills with the ability to multitask and manage time effectively. Exceptional communication and interpersonal abilities. A passion for travel and creating positive experiences for clients. Familiarity with travel booking systems or willingness to learn. Prior experience in travel coordination, customer service, or hospitality is preferred. What We Offer: Flexible, remote work opportunities. Access to exclusive travel discounts and perks. Training and professional development in the travel industry. Competitive compensation with performance-based incentives. If you love travel and have a knack for creating exceptional customer experiences, we’d love for you to join our team as a Client Experience Specialist! Apply today and start making travel dreams come true. Seniority level Entry level Employment type Full-time Job function Other Industries Internet Publishing #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 12-02-2025
Category: Management Leadership
Sydney,
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