Workshop Foreman | John Deere Dealer | Dubbo

Job Description

Workshop Foreman | John Deere Dealer | Dubbo Description Hutcheon and Pearce Workshop Foreman The Role Hutcheon and Pearce are searching for an experienced and driven Heavy Diesel Mechanic to join our Dubbo branch as a Foreman; a candidate who possesses exceptional leadership qualities and seeks to take their career to the next level. Why Join Us? Certified ‘Great Place to Work’ 24/25 Industry Competitive Remuneration Participation in the monthly-paid Foreman Performance Bonus Scheme Access to a Fully-Maintained Company Vehicle (limited personal use) Weekly-paid tool allowance Staff discounts on John Deere parts, products, toys, and merchandise Receive staff gifts for Christmas & at our annual All Employee Meeting Make-up pay on top of government-funded paid parental leave for eligible employees, offering additional support during this important life event A commitment to a healthy work-life balance Annual uniform and PPE allowance Receive support to achieve your personal goals through our St George Bank Corporate Partnership Program ; receive free financial education (buying a home, budgeting, retirement), discounted interest rates, and ‘Book a Banker’ workplace appointments. Access to Toyota Fleet Vehicle discounts Enjoy exclusive discounts and cashback offers through our ‘Swag Store' App (retail, health, entertainment and wellbeing) Progress with ease via John Deere University Pathways , a dedicated Learning and Development Coordinator and Bi-Annual Performance Reviews Coaching, counselling and well-being support services through our EAP Provider; Assure Responsibilities will include (but are not limited to): Schedule Work Efficiently – Plan and assign jobs for Service Technicians with adequate notice. Support & Upskill Technicians – Assist the Service Manager in training and mentoring technicians of all experience levels. Ensure Quality Control – Review and verify that all completed work meets high standards. Maintain WHS & Housekeeping – Oversee workshop safety, cleanliness, and service fleet upkeep. Handle Customer Concerns – Address complaints and escalate issues to the Service Manager when necessary. Deliver Outstanding Customer Service – Provide prompt, professional, and helpful support. Foster Strong Teamwork – Build and maintain positive relationships across all branch departments. Equip Technicians for Success – Ensure staff have the skills, tools, and resources needed to perform their jobs. Verify Job Accuracy – Review and appraise field job cards to ensure all details are correct. Quote & Assess Repairs – Perform estimates and evaluations for repair orders. Maintain & Recommend Tools – Monitor existing tools and suggest new ones as needed. Coordinate On-the-Job Training – Organise and schedule technician training sessions. Lead by Example – Participate in repairs and mentor apprentices when needed (Should be on the floor 50% of day). Keep Customers Informed – Regularly update customers on job progress. The Ideal Candidate 3+ years experience as a qualified Service Technician Qualifications in HV Diesel Mechanics or similar Ability to lead, train and coach others and write and speak effectively to individuals and groups Familiar with John Deere and competitive products. Fork lift licence preferred (We can help you obtain this). Ability to use standard desktop load applications such as Microsoft Office and Internet About Hutcheon and Pearce Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing top-notch equipment, exceptional after-sales support, and outstanding customer service. Our team embodies four core values — Community, Innovation, Integrity, and Teamwork. These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success. Hutcheon & Pearce has always been a proud family-owned business. -------------------------------------------------------------------------------------------------- Want more information? Contact or call Tyler on 0428 668 748. Resumes are considered upon submission. Apply today to experience the H&P difference! ---------------------------------------------------------------------------------------------------- At Hutcheon and Pearce, we are committed to fostering an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and abilities. Join us in building a team that reflects the diverse community we serve. #J-18808-Ljbffr