hotel operations manager in Germany - Dubai - Luxembourg - New Zealand

Salary: 80.00 -  100.00
Posted: 01-03-2025
Category: Operations Business Administration

Job Description

URGENT HIRING !!! For more information call or whatsapp +91 8527900160 Locations: Canada, Australia (Not In India)Benefits: Medical Insurances, Travel allowances, Flight Tickets, Meals, etc. Responsibilities: Ensure that each department delivers a consistently high standard of guest service and achieves business objectives while maximizing profitability. Plan and direct the hotel's main operations including quality, standards, cleanliness, and guest satisfaction. Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations. Work alongside all Heads of Departments (HODs) to ensure the smooth running of day-to-day operations. Conduct regular operations meetings with all HODs to discuss routine operational matters, departmental performance targets, and guest feedback. Deputize for the General Manager in his absence and at various meetings & events. Be responsible for maximizing profit through the consistent delivery of the highest standard of service. Ensure consistent implementation and review of Standard Operating Procedures (SOPs) throughout all departments. Handle all day-to-day queries, complaints, or problems that arise in the hotel. Monitor the hotel functions book and familiarize yourself with all updates & amendments. Liaise daily with the General Manager and M&E Manager to forecast hotel business on a weekly basis and plan accordingly. Maximize financial opportunities and achieve a proactive up-selling environment throughout the hotel. Carry out Duty Management shifts as required. Conduct regular fire walks and Health & Safety audits. Promote a positive employee relations culture through effective communication and regular team meetings. Conduct regular inspections of all departments regarding guest service delivery, cleanliness, presentation, service delivery, employee presentation, and grooming. #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 01-03-2025
Category: Operations Business Administration

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