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    Project Manager - National POS Rollout  

    - Mulgrave

    Project Manager - National POS Rollout Package: Up to $135,000 $140,000 Location: Ideally Melbourne based (HQ in Melbourne) but not essential Contract Type: Fixed-Term Contract (12 months intially) Travel: 70% National Travel (In-store implementations) About the Client Our client is an iconic, well-known Australian retail brand undergoing a major digital transformation across its national footprint. To lead the charge on a critical in-store technology upgrade, they are seeking an experienced Project Manager for a fixed-term engagement to drive the national rollout of their new Point of Sale (POS) solution. The Opportunity You will be responsible for end-to-end delivery of the new POS system across retail store networks nationwide. Working closely with store teams, IT stakeholders, and vendor partners, you will ensure seamless integration with the core NetSuite ERP while managing hands-on deployment in the field across the multi-year project lifecycle. Key Tech Stack: Salesforce (POS) & NetSuite (ERP) Key Responsibilities Rollout Execution: Own and manage the multi-year deployment schedule for POS hardware and software across national store locations through mid-2028. On-Site Implementation: Travel to store sites ( 70% national travel) to oversee go-lives, user adoption, vendor activities, and hypercare support. System Integration: Work alongside technical teams to ensure seamless data flow and integration between Salesforce POS and NetSuite ERP. Stakeholder Management: Build strong relationships with regional store managers, retail operations teams, and external technology vendors. Risk & Issue Management: Proactively identify project risks, store disruption bottlenecks, and contingency plans to keep deployments on time and within budget. Change & Training Facilitation: Partner with retail ops to ensure store personnel are well-trained and confident operating the new POS systems. What You Bring Proven PM Experience: Demonstrated track record delivering store-level retail technology, POS implementations, or field rollouts. Tech Experience: Hands-on experience or strong familiarity with Salesforce (POS) and NetSuite (ERP) environments is highly regarded. Mobility & Flexibility: Willingness and ability to travel up to 70% nationally during active rollout phases. Retail Acumen: A deep understanding of retail store operations, trading hours, and the practical challenges of in-store tech deployments. Why Apply? Iconic Brand: Attach your name to a flagship transformation for one of Australia's premier retailers. Long-Term Stability: High likelihood of contract extension Ultimate Location Flexibility: Based anywhere in Australia with remote work flexibility possible Package: $120,000 $125,000 + super

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    We are currently seeking a detail-oriented and organised Accounts Administrator to join an established business based in Mulgrave. This is a great opportunity for someone with strong administration skills and an interest in accounts to join a professional team in a busy and supportive environment.
    Working closely with the wider finance and administration team, you will play an important role in ensuring the smooth day-to-day running of accounts processes and maintaining accurate financial records.
    Key Responsibilities
    Bank account administration - ensure all account information and records are maintainedSupplier bank detail verificationCost Centre Reporting - prepare weekly reports to identify transactionsCustomer service and enquiriesGeneral Finance administration - provide support across a range of finance and administrative functions including data entry, maintaining financial records, assist with reportingStakeholder support - build and maintain effective working relationshipsAbout You
    To be successful in this role, you will ideally have:
    Previous experience in administration with exposure to invoicing, accounts processing and verificationStrong attention to detail and a high level of accuracy.Good organisational and time management skills, with the ability to prioritise competing tasks.Confident communication skills and a professional approach to stakeholder relationships.Sound Microsoft Excel and general computer skills.A proactive attitude and the ability to work both independently and as part of a team.
    What's on Offer?
    Immediate start and a 12 month fixed term contractThe opportunity to join a well-established organisation.A varied role combining accounts and administration.A professional and collaborative working environment.The opportunity to develop your accounts and finance administration experience
    Interested?
    If you are an organised and motivated administrator looking for your next opportunity in accounts, we would love to hear from you.
    Apply now to find out more about this opportunity.

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    International Sales Support Coordinator  

    - Mulgrave

    International Sales Support Coordinator Love beauty, people and making things happen? We want you!At Total Beauty Network (TBN), we're passionate about bringing incredible Australian beauty brands to the world! Home to Designer Brands (DB), INIKA Organic and Raww, we're a fast-paced, growing beauty business with a presence across international markets.We're looking for a superstar International Sales Support Coordinator to join our team and help keep our international sales operations and customer experience running smoothly.If you're highly organised, love helping customers and thrive in a role where no two days are the same, this could be your next move! The Role This is a hands-on, varied role combining international sales coordination, customer service and administration.You'll be a key point of contact for our international distributors and customers, managing everything from enquiries and orders to sales reporting and day-to-day coordination.Working closely with our sales, operations and internal teams, you'll play an important part in keeping our customers happy and our international business moving! What You'll Be Doing Customer & Distributor Support: Be a key point of contact for our international customers, distributors and sales partners, managing enquiries, requests and resolving issues. Order Management: Process and coordinate customer orders, follow up on deliveries, manage order issues and work closely with our warehouse, logistics and finance teams to keep things running smoothly. International Sales Support: Support our international sales team with presentations, product information, pricing, promotional activities and distributor requirements. Logistics & Export Coordination: Liaise with freight and logistics partners, assist with shipping documentation and ensure customers are kept informed throughout the order process. Reporting & Administration: Maintain accurate customer records, trading terms and pricing, prepare sales reports and keep our systems up to date. Sales & Marketing Coordination: Assist with product launches, new range submissions, promotional materials and international sales activities. What You'll Bring Experience in customer service, sales support, order administration or a similar role. Previous experience in international sales support, export administration or working with international distributors is highly desirable. Experience coordinating international orders, freight, shipping documentation or export processes would be advantageous. Confidence communicating with customers and stakeholders across different countries, cultures and time zones. Excellent organisational skills and attention to detail. Strong communication skills and a genuine passion for delivering great customer service. Confidence using Excel, Microsoft Office and business systems, with ERP experience (particularly Microsoft Dynamics 365) a bonus. Experience in beauty, FMCG, wholesale or distribution would be highly regarded. A proactive, solutions-focused attitude and the ability to juggle competing priorities. Most importantly, you're a positive, energetic team player who takes ownership, loves solving problems and isn't afraid to roll up your sleeves and get things done! Why You'll Love Working at TBN We're a passionate, energetic team who love what we do, and we have some great perks too! Generous staff discounts on our beauty brands. Birthday leave - enjoy an extra day off to celebrate you! Free yoga sessions. Employee Assistance Program (EAP). Free onsite parking at our Mulgrave HQ. The opportunity to work with exciting Australian beauty brands and international markets. A collaborative, fast-paced environment where you can make a real impact. Ready to Join Us? If you're a customer service superstar with a passion for organisation, people and making things happen, we'd love to hear from you!Apply now and help us bring Australian beauty to the world!

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    Accountant  

    - Mulgrave

    Build strong foundations. Drive accuracy. Grow with one of Australia's fastest-growing automotive brands. Are you an accounting professional looking for your next challenge? Do you thrive in a fast-paced environment where accuracy, continuous improvement, and collaboration are highly valued? If so, we have an exciting opportunity for you! About GWM Australia GWM is the powerhouse behind the renowned Chinese automaker's local presence. We specialise in importing, distributing, and marketing a diverse range of vehicles, including petrol, hybrid and cutting-edge electric models. Our lineup features the popular Haval SUVs, the robust Cannon Ute, the rugged Tank 4 4 SUVs, the bold H7 and the innovative Ora EV. With a commitment to excellence and customer satisfaction, GWM is transforming the automotive landscape by offering high-quality vehicles tailored to the evolving needs of Australian consumers. About the Role The Accountant is responsible for maintaining accurate and timely General Ledger records across Australia and New Zealand, supporting month-end close activities, internal and external audits, reconciliations, preparing financial statements, management reporting and ensuring compliance with applicable accounting standards, corporation laws and company policies. This role plays a critical part in ensuring the accuracy of financial information and integrity, supporting strong financial controls, and contributing to the ongoing development of a scalable and high-performing Finance function and processes. Key Responsibilities Maintain accurate General Ledger records and ensure transactions are correctly coded and recorded Prepare and post journals including accruals, prepayments, provisions, and intercompany transactions Support month-end close activities and ensure reporting deadlines are consistently achieved Analyse month-end financial report for discrepancies and other issues that should be brought to the Financial Accounting Manager's attention Prepare financial schedules and supporting analysis for management and Head Office reporting Prepare annual and monthly rolling financials forecast and cash flow forecast Support interim and year-end audit activities and the preparation of audit schedules and working papers to meet audit reporting requirements and deadline. Prepare financial statements for lodgement with relevant authorities Support all compliance matters required by ASIC/New Zealand Companies Office Ensure compliance with relevant accounting standards and corporation laws. and other financial reporting requirements particularly the New Zealand Branch. Stay up to date on changes in accounting rules and financial reporting regulations. Support financial system set-up Identify opportunities to improve processes, strengthen controls and reduce manual tasks Assist with Finance system enhancements, reporting improvements and automation initiatives Partner with stakeholders across the business to provide timely and accurate financial support Skills and Experience Bachelor's degree in Accounting, Finance, Commerce or a related discipline CA/CPA qualified or working towards qualification will be highly regarded Previous experience in a General Ledger or Financial Accounting role Working knowledge of accounting principles, financial reporting and reconciliations Experience managing month-end close processes and journal preparation Strong Microsoft Excel skills and confidence using finance systems Excellent attention to detail and ability to identify and resolve discrepancies Strong analytical and problem-solving capabilities Effective written and verbal communication skills Ability to manage competing priorities and meet deadlines in a fast-paced environment Why Join Us? GWM is one of the fastest-growing automotive brands in Australia and New Zealand, and we're only just getting started. With exciting growth plans, new product launches, and continued expansion across the region, there has never been a better time to join our team. You'll also be joining us at an exciting time as we have recently moved into our brand-new office in Mulgrave, providing a modern, collaborative and vibrant workplace for our team. What We Offer Be part of a high-growth automotive brand with ambitious plans across ANZ Join a newly created role with genuine opportunities for growth and development Work from our brand-new, state-of-the-art Mulgrave office (from Nov 2026) Exposure to a broad range of accounting and finance activities across Australia and New Zealand A collaborative and supportive team environment Strong work-life balance, including work-from-home flexibility A culture driven by innovation, collaboration and success Access to 24/7 counselling services for you and your family 12 weeks paid parental leave for primary caregivers and 6 weeks for secondary caregivers Access to a family vehicle lease program Become a vital part of the Finance team behind one of ANZ's fastest-growing automotive brands. If you're passionate about accounting, thrive in a dynamic environment and are looking for an opportunity to grow your career while making a real impact, we'd love to hear from you. opportunity to shape the future of the automotive industry in Australia!

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    Sales & Customer Support Specialist  

    - Mulgrave

    Are you naturally curious about cars, confident talking to customers and motivated by achieving great results?

    We're looking for a Sales & Customer Support Specialist to join a leading luxury automotive brand. This is a fantastic opportunity for a switched-on, technically savvy, customer-focused sales professional to step into the world of premium automotive and become an expert across the brand's exciting vehicle range.

    You'll be part of a high-performing Business Development Centre, connecting with customers, creating sales opportunities and delivering the kind of premium experience you'd expect from a luxury brand.

    What you'll be doingBecome a product expert across the brand's vehicle range, confidently talking customers through models, features and technology.Engage with customers and understand their needs, preferences and buying journey.Generate and qualify high-quality leads for the dealer network.Follow up with customers and dealers to maximise sales opportunities and conversion.Build strong customer relationships and deliver a consistently premium customer experience.Identify opportunities to progress customers through the sales journey.Capture customer information accurately and maintain up-to-date records in internal systems.Gather customer feedback and share insights to help improve the customer experience.Ensure all interactions comply with relevant Financial Services regulations.Work collaboratively with the wider team to achieve BDC and sales targets.Assist with a range of enquiries and administrative tasks as required.What we're looking for

    You'll ideally have experience in sales, customer service, hospitality or a similar customer-facing environment. Automotive experience would be great, but it's not essential. Experience within a premium or luxury environment will be highly regarded.

    Most importantly, you'll be someone who:
    Is confident, engaging and enjoys talking to people.Has a genuine passion or strong interest in cars and automotive technology.Tech-savvy with the ability to learn complex systems and explain technical features clearly.Knows how to build rapport and create great customer experiences.Has a natural sales mindset and enjoys identifying opportunities.Communicates clearly and professionally, both verbally and in writing.Is organised, motivated and comfortable working towards targets.Has excellent attention to detail and strong follow-through.Is proactive, curious and keen to learn.Works well as part of a team and takes pride in what they do.Why join?

    This is a great opportunity to get your foot in the door with a globally recognised luxury automotive brand and build your career in an exciting, customer-focused environment.
    You'll enjoy:
    Working with a prestigious and innovative automotive brand.A dynamic and supportive team environment.Exposure to the luxury automotive and retail industry.The opportunity to develop your sales, product and customer experience skills.12-month fixed term full time contract with the potential to build valuable long-term industry experience.If you're energetic, commercially minded and genuinely love cars and people, we'd love to hear from you.

    How to Apply

    Please click on the appropriate link and send your resume in Word format.
    For a confidential discussion, please contact Alexis Martin on

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    Technical Support Specialist, Level 3  

    - Mulgrave

    SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

    SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.

    Job Title: Technical Support Specialist Level 3
    Who we are At SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers who appreciate the art of creating great software. To us, being visionary is more important than doing things the way they have always been done.
    What we are looking forSOTI's continued growth and success are driven by innovation, an entrepreneurial mindset, and a commitment to delivering exceptional customer experiences. We are looking for an experienced Technical Support Specialist Level 3 who is passionate about technology, thrives on solving complex technical challenges, and enjoys working directly with customers and cross-functional teams.In this role, you will serve as a senior technical expert for SOTI's Enterprise Mobility Management solutions, providing advanced troubleshooting, mentoring junior team members, and driving the resolution of critical customer issues. If you have strong technical expertise, excellent analytical skills, and a customer-first mindset, this role offers the opportunity to make a significant impact while advancing your career with SOTI.
    What's in it for you? The People - From our humble origins in our founder's basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasises personal growth, continuous innovation and fun.
    The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! The Technology - You'll get the chance to work with leading-edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI's partners, which include leading tech giants that will keep you on the cusp of emerging technologies.
    What you will do -
    Provide expert-level technical support for SOTI's flagship Enterprise Mobility Management solution, MobiControl, resolving highly complex customer issues.Act as the highest level of technical escalation for critical customer incidents, ensuring timely resolution and excellent customer satisfaction.Manage technical escalations for enterprise and premium customers, maintaining clear communication throughout the support lifecycle.Deliver subject matter expertise on the implementation, deployment, configuration, and optimisation of SOTI software solutions.Perform advanced troubleshooting across mobile devices, operating systems, networking, and enterprise environments to identify and resolve complex issues.Mentor, coach, and provide technical guidance to Level 1 and Level 2 Technical Support Specialists, helping develop team capability.Create and maintain detailed technical documentation, including knowledge base articles, troubleshooting guides, and customer resolutions.Collaborate with Product Management, Development, Quality Assurance, and Professional Services teams to identify product improvements, reproduce issues, and validate fixes.Assist with the rollout of new product features by contributing to internal training, documentation, and knowledge sharing.Participate in cross-functional projects and initiatives to improve support processes, customer experience, and operational efficiency.Perform additional duties and responsibilities as assigned by management.
    Experience you will bring -
    Degree in Computer Networking, Information Technology, Computer Science, or a related technical discipline preferred.Significant experience in a technical support or enterprise software support environment.Expert-level knowledge of SOTI MobiControl and enterprise mobility management solutions.Advanced understanding of mobile operating systems including Android, iOS, Windows CE, and Windows platforms.Strong knowledge of networking fundamentals, including the OSI model, TCP/IP, DNS, DHCP, VPNs, certificates, firewalls, and enterprise networking concepts.Excellent analytical and problem-solving skills with the ability to diagnose and resolve highly complex technical issues.Strong verbal and written communication skills, with the ability to communicate effectively with customers, technical teams, and senior stakeholders.Proven ability to manage multiple priorities in a fast-paced, customer-focused environment.A proactive, customer-focused approach with a commitment to continuous learning and technical excellence.Language Requirement: Bilingual - English: Professional and any other language: Vietnamese, Thai, Cantonese, Filipino, Japanese


    If you want to bring your ideas to life, apply at SOTI today.

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    Customer Service Representative  

    - Mulgrave


    Our client is a well-established and growing business seeking a motivated Sales & Customer Service Assistant to join their team. This is an excellent opportunity for someone who enjoys helping customers, identifying sales opportunities, and working in a fast-paced, supportive environment.

    As the first point of contact for customers, you'll manage inbound enquiries, prepare quotes, process orders, and deliver an exceptional customer experience. If you enjoy building relationships and have a proactive approach to sales, we'd love to hear from you.

    Key ResponsibilitiesRespond to inbound customer calls and enquiries in a professional and friendly manner.Provide accurate information regarding products and services.Identify sales opportunities and prepare customer quotations.Process customer orders and requests efficiently and accurately.Maintain accurate customer records within the CRM system.Resolve customer enquiries and issues with a solutions-focused approach.Build strong relationships with customers through outstanding service.Work collaboratively with the wider team to achieve sales and service objectives.Meet individual performance targets and contribute to team success.Skills & ExperienceTo be successful in this role, you will have:
    Previous experience in customer service, internal sales, or a similar role.Strong communication and relationship-building skills.The ability to identify sales opportunities and confidently prepare quotations.Excellent organisational skills with strong attention to detail.A proactive, customer-focused attitude.Strong computer skills and experience using CRM systems The ability to multitask and prioritise in a busy environment.A reliable, professional, and team-oriented approach.What's on OfferJoin a stable and growing organisation with a supportive team culture.Ongoing training and career development opportunities.A varied role combining customer service, sales support, and administration.Convenient South East Melbourne location with onsite parking.Competitive salary and the opportunity to grow your career.
    If you're a customer-focused professional looking for your next opportunity with a successful and growing business, we'd love to hear from you. Apply today or contact Kellie May on .

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    Food & Beverage Supervisor  

    - Mulgrave

    Food and Beverage Supervisor BMW, Mulgrave VIC $31.31 + Benefits Shifts available 8am to 3.30pm, Monday to Friday No weekends, late nights or public holidays Be part of a friendly, collaborative team that values what you do Eurest is your complete food and catering partner of choice. We can take care of everything from your boardroom catering to in house hotel food & beverage experiences, as well as create customised eateries you can call your own. We're also very experienced at looking after the food and beverage needs of corporate offices, distribution centres, and manufacturing facilities. THE POSITION Stock management and ordering Food safety knowledge and understanding including food safety supervisor qualified (preferred) Engage with customers and master the POS, delivering seamless service with a smile Assist with food preparation and kitchen support tasks Maintain a strong customer focus, responding to feedback with a positive and proactive approach Support daily cleaning routines and accurately record temperatures and allergen information THE PERSON Proactive and willing to take initiative to support the team and take on additional tasks as needed Ability to work well under pressure, independently, and meet deadlines Strong understanding of kitchen operations and procedures Genuine passion for and knowledge of WHS, Food Safety, and HACCP standards THE BENEFITS On-site parking and close to public transport for your convenience A supportive, close-knit team environment Great client partnerships and the opportunity to create and serve fantastic food Opportunity for skill development and internal role progression For more information, please contact

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    Finance Business Partner  

    - Mulgrave


    Finance Business Partner x 2 Job No.: 698813 Location: Mulgrave & St Kilda Road, Melbourne Employment Type: Full-time Duration: 10 month and 13 month fixed-term appointments Remuneration: $110,527 - $121,227 p.a. HEW Level 7 plus 17% employer superannuation Amplify your impact at a world top 50 University Join our inclusive, collaborative community Be surrounded by extraordinary ideas - and the people who discover them The Opportunity We're seeking an experienced Finance Business Partner to provide high-quality, proactive accounting advisory and support across research and revenue (R&R) activities. Reporting to the Research and Revenue Accounting Services Manager, you'll provide expert advice on complex financial transactions, research grants and contracts, budgets, forecasts and financial reporting. This is a key business partnering role, working closely with clients and stakeholders to maximise research funding, identify emerging financial issues and provide practical, solutions-focused advice. You'll also lead and support a team member, building capability through coaching, mentoring and effective work allocation while contributing to continuous improvement across R&R finance services. We're looking for a commercially minded finance professional with strong financial acumen, analytical and problem-solving skills and the ability to communicate complex financial information clearly to diverse audiences. A relevant finance qualification with current CPA or CA status and significant experience, or an equivalent combination of experience and education, is highly desirable, along with experience using SAP or a similar financial management system. About Research & Revenue Accounting Services (R&R) The Unit supports the University's research community by delivering end-to-end financial services across the lifecycle of research projects. Managing approximately $700 million in research activity annually, the team provides project costing, contract and funding advice, milestone monitoring, financial management, and reporting. Through close collaboration with researchers, R&R ensures robust financial stewardship while enabling high-impact research outcomes. At Monash , work feels different. There's a sense of belonging, from contributing to something groundbreaking - a place where great things happen. We value difference and diversity , and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed. Learn more about Monash . Today, we have the momentum to create the future we need for generations to come. Accelerate your change here. Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents . To Apply For instructions on how to apply, please refer to ' How to apply for Monash Jobs '. Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups. We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at in an email titled 'Reasonable Adjustments Request' for a confidential discussion. Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University. Enquiries: Mr Joe Faisal, Research and Revenue Accounting Services Manager - Position Description: Finance Business Partner Applications Close: Wednesday, 28th October at 11:55pm AEST Please submit your application as soon as possible for this fabulous opportunity to join Monash University. Interviews will be held as strong applicants are identified. Applications will close when the role has been filled. Supporting a diverse workforce
    Email Job
    Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present. Whatsapp Facebook LinkedIn Email App

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    Software Engineer  

    - Mulgrave

    At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

    Job Description Summary We are seeking a motivated early to mid-career Software Engineer to join our team developing advanced medical imaging solutions. This role focuses on building and maintaining software packages for both internal teams across R&D and manufacturing, as well as software delivered within commercial products.

    Key Responsibilities
    Develop software to deliver new product features and enhance existing functionality
    Work within established version control (Git), ticket management (Jira), and code review workflows
    Write clean, maintainable and well-documented code
    Communicate effectively, both verbally and in writing
    Contribute to documentation aligned with medical and regulatory expectations
    Work within the IEC 62304 medical device software development framework
    Requirements
    Strong C++ programming skills
    Sound understanding of software engineering and design principles (e.g. RAII, SRP, SoC)
    Strong problem-solving mindset and a collaborative approach
    Bachelor's or Master's degree in Computer Science, Engineering, Biomedical Engineering, or related field
    Nice to Have Skills / Experience
    Familiarity with software testing methodologies, including unit and integration testing
    Knowledge of DevOps practices, including CI/CD pipelines and automated build and release processes
    Knowledge of computer graphics and low-level rendering techniques
    Knowledge of computer vision techniques (e.g. OpenCV)
    Experience with C#
    Experience with SDKs, device drivers, and hardware integration
    Why join Alcon?- Join a global leader with a rich history of innovation and excellence in eye care.- Be part of a collaborative and supportive team culture that values diversity and inclusion.- Enjoy a competitive compensation package and opportunities for career advancement.- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health. Alcon CareersSee your impact at ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

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    Executive Assistant  

    - Mulgrave

    We are seeking an experienced Executive Assistant for an urgent temporary opportunity supporting senior leadership within a fast-paced business.
    This role will suit a highly organised and proactive professional who can hit the ground running, manage competing priorities and provide reliable support at a senior level. You'll need to be comfortable working with senior stakeholders, communicating confidently and keeping things on track when priorities change.

    Key Responsibilities
    Manage the GM's diary, appointments and competing prioritiesCoordinate meetings, appointments and scheduling requirementsArrange domestic and international travel and accommodation bookingsPrepare agendas, take minutes and follow up on actionsProvide high-level administrative support to senior leadership, including GM and MD-level stakeholdersManage correspondence and ensure communication is clear and timelyAnticipate requirements, identify potential issues and respond to changing prioritiesMaintain accurate records and support the smooth day-to-day running of the officeAbout You
    Previous experience as an Executive Assistant Strong diary management, meeting coordination and minute-taking skillsExperience coordinating travel and accommodation arrangementsExcellent organisation and time management, with the ability to juggle competing demandsConfident communication skills and the ability to work effectively with senior stakeholdersA calm, level-headed approach, with the ability to adapt when plans change and manage sensitive situations with discretionProactive, dependable and comfortable working autonomouslyAvailable to commence at short notice and commit to a full-time, onsite role in MulgraveThe Opportunity
    This is an excellent opportunity for an experienced EA who enjoys a busy environment, can quickly get across new systems and processes, and takes pride in keeping senior leaders organised and supported.

    Next Steps
    If you're an experienced Executive Assistant available at short notice, we'd love to hear from you. Apply now or contact Joni Gilbertson on for a confidential discussion.

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    Project Finance Administrator  

    - Mulgrave

    Project Finance Administrator It's easy to take water for granted, but at CMP we don't. It's essential for life, and it's a resource that is only getting scarcer. We love that we get to support our engineeers to make water supplies available, fit for purpose, and sustainable for future generations. If this sounds like something that you'd like to be a part of, read on.About UsWe are CMP Consulting Group Pty Ltd. We are part of Vysarn Ltd (ASX:VYS), a growing network of businesses focused on integrated water and infrastructure services. We are leaders in the water industry, and we are passionate about the impact we can have for Australian communities through our work. Everything we do, we do to provide excellent, long-lasting outcomes for our clients and the customers that we serve. We create value for our clients and our staff by challenging the status quo that is offered by multi-national consultancies.About the roleCMP is seeking a motivated and detail-oriented Project Finance Administrator to support the delivery of water infrastructure projects across Australia.Working closely with Project Managers, Finance, Procurement, Suppliers and Clients, you will provide administrative, financial and reporting support that helps ensure projects are delivered efficiently and in accordance with company processes.This is an excellent opportunity for someone looking to further their career in project financial control/ accountancy within a rapidly growing professional services company servicing the water industry. This role will be based in our Mulgrave office, however, we are a national business and will consider alternate CMP office locations.Experience Proven experience in Project Financial Controller, Project Accountant or Project Administrator roles and ideally within an engineering consultancy or professional services environment. Strong experience in project financial administration, invoicing and procurement. Extensive experience supporting projects, operations and/ or service delivery teams. Professional Skills ERP exposure: min 10 years deep experience using Oracle NetSuite for project financial control, project administration, invoicing and procurement. Financial and commercial acumen: managing project transactions, WIP, payment claims/ invoicing, timesheet chasing, and budget-vs-forecast margin tracking. Change/ variations: management of the NetSuite administrative processes for variations and baseline budget adjustment. Payment Claims/ Invoices: consideration of labor hours, project milestones and variation entitlements as inputs into the preparation of Payment Claims and Invoices in support of Project Managers. Finance system integrity: ownership of project data in NetSuite as the single source of truth. Continuous improvement: strong experience in NetSuite troubleshooting and continuous improvement initiatives, to support ongoing ERP, systems and processes refinement. Attention to detail and cadence: consistent enforcing of project governance, maintaining data integrity, and adhering to weekly commercial rhythms. Communication: confident communication skills to collaborate with and support, Project Managers, Finance Manager and Executives. QualificationsCertificate IV, Diploma or Degree in Business Administration, Project Management, Commerce, Finance or a related discipline.Why Join CMPAt CMP, we are committed to fostering a workplace where our people thrive. As a Project Finance Administrator you will be part of a high-performing team that values collaboration, and professional growth. Here's what you can expect: Join a company committed to sustainable water solutions for Australia. Be part of a close-knit, values-driven team. Our business is growing and career opportunities are available. How to apply?We are actively recruiting for this role and will commence shortlisting applicants immediately. If you are interested in applying for this role, do not hesitate, and click Apply now with your CV and covering letter.Recruiters, please note that unsolicited CVs will not be accepted on this occasion.

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    Customer Service Manager  

    - Mulgrave

    Customer Service Manager - telecommunications Mulgrave $115-135k + Super Reporting directly to the CEO, this newly created leadership role offers the opportunity to lead a team of six customer service and service delivery professionals while driving systems optimisation, process improvement and business transformation within a growing telecommunications and technology provider supporting clients across healthcare, warehousing and engineering sectors. About the Role You'll lead day-to-day customer service and service delivery operations while playing a key role in business improvement initiatives. This is a hands-on position where you'll coach the team, manage escalations, improve processes and drive successful adoption of new systems and automation. Key Focus Areas: Lead and develop a team of 6 customer service/service delivery staffOversee customer service operations, ticket management and service performanceFinalise the transition from NetSuite to AutotaskDrive systems optimisation, automation and AI initiativesImplement KPIs, reporting and accountability frameworksImprove workflows, processes and team capabilitySupport operational projects and business growth initiatives About You: Experience leading customer service, service delivery or operations teamsStrong background in systems optimisation and process improvementExperience managing change and driving performance improvementsHands-on leadership style with a proactive approachTelecommunications experience highly regardedExposure to Autotask, NetSuite, MSP, telecommunications or ICT environments highly regarded What's on Offer? $110-135k + SuperDirect access to and mentorship from the CEOOpportunity to shape systems, processes and team performanceGrowing telecommunications and technology businessOnsite parking and some WFH flexibility This role is ideal for a hands-on leader who enjoys developing people, improving systems and delivering measurable business outcomes.
    At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.

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    Accountant  

    - Mulgrave

    We're looking for a CA/CPA-qualified Financial Accountant with strong technical accounting skills and attention to detail. Reporting to the Finance Manager, you'll be responsible for the integrity and accuracy of financial reporting, including month-end and year-end close, balance sheet reconciliations, statutory compliance, audit support and financial controls. You'll also contribute to process and control improvements and provide support across key finance functions when required. If you're a technically strong accountant who enjoys financial reporting, compliance, controls and continuous improvement, we'd love to hear from you. About the Role Preparing journals, balance sheet reconciliations, month-end and year-end close, monthly financial reports, and maintaining the integrity of the general ledger Supporting statutory reporting, tax compliance and external audit requirements Maintaining and strengthening financial controls, accounting processes and compliance Identifying and resolving accounting, reconciliation and control issues Driving continuous improvement across financial reporting and finance processes Providing back-up across key finance functions, including payroll, billing, accounts payable and receivables, as required This is an ideal opportunity for a CA/CPA-qualified Financial Accountant who is technically strong, hands-on and detail-focused, with a strong understanding of financial reporting, compliance and controls. About You You're an experienced Financial Accountant with strong technical accounting skills and a focus on accuracy, compliance and financial control. You're hands-on, detail-oriented and comfortable taking ownership of key financial accounting activities. You'll bring: Strong experience in financial reporting, month-end and year-end close and balance sheet reconciliations Sound knowledge of accounting standards, statutory compliance and audit requirements Strong financial control and general ledger experience Ability to identify and resolve accounting, reconciliation and control issues Strong attention to detail with a proactive, organised and solutions-focused approach Effective communication and stakeholder management skills Ability to manage competing priorities in a fast-paced environment A degree in Accounting, Commerce or Finance and CPA or CA qualification are essential. Experience in disability services, healthcare, aged care or another regulated environment would be advantageous, but is not essential. Why CareChoice? At CareChoice, our work makes a genuine difference in people's lives. We are a registered disability services provider supporting people to live as independently as possible and to have choice and control over their lives. Our services span disability support, supported independent living, complex care, community participation and private aged care services. As part of our Finance team, you'll have the opportunity to work across a growing and complex organisation, build strong relationships with leaders and contribute to business decisions that support quality services for our clients. You'll join a values-led organisation committed to: People First Brilliant Together Bring Our Best. Always. Relentless Optimism If you bring strong technical accounting skills, a focus on financial controls and compliance, and a proactive, can-do attitude , we'd love to hear from you. Apply now to join CareChoice as our next Accountant.

  • S

    Manager, Technical Support  

    - Mulgrave

    SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

    SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.

    Job Title: Manager, Technical Support Who we are SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provides the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organisation. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to the market. We offer careers with . What we are looking for As a Tech Support Manager, you will lead and develop a high-performing technical support team, ensuring exceptional customer experience and operational excellence. You bring a strong foundation in modern technologies, combined with proven leadership and problem-solving capabilities in a fast-paced environment. In this role, you will drive service quality, ensure SLA adherence, and continuously improve support processes while collaborating cross-functionally to deliver business outcomes. You are passionate about coaching teams, optimising performance, and resolving complex technical challenges. This is an opportunity to make a meaningful impact while growing your leadership career with SOTI. What's in it for you? The People - From our humble origins in our founder's basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation, and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! The Technology - You'll get the chance to work with leading-edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI's partners, which include leading tech giants that will keep you on the cusp of emerging technologies. What you will do - 1. Team Leadership and Operations Manage and lead Team Leads and Support Engineers (L1-L3), ensuring high performance and accountability across the team. Set goals, track performance, and handle coaching and feedbackHire, onboard, and train new team membersKeep team morale strong and reduce attrition 2. Customer Support Delivery Make sure cases, incidents, and escalations are handled within SLAAct as the final escalation point for critical or high-impact issuesImprove response time and resolution qualityDrive a strong customer experience, especially for enterprise clients 3. Incident and Escalation Management Own major incidents from start to closureCoordinate with engineering, product, and infra teams during outagesRun RCA (root cause analysis) and share learningsBuild processes to prevent repeat issues 4. Stakeholder Management Work closely with regional leadership in ANZPartner with Sales, Professional Services, and Product teamsCommunicate clearly with customers during incidents or escalationsRepresent support in leadership discussions 5. Process Improvement Identify gaps in support workflows and fix themBuild SOPs, playbooks, and escalation pathsImprove case handling efficiency and automationUse data to drive decisions 6. Metrics and Reporting Track key metrics like SLA, CSAT, resolution time, backlogShare weekly and monthly reports with leadershipUse insights to improve team performance 7. Knowledge Management Build and maintain an internal knowledge baseEnsure documentation is updated and easy to useEncourage the team to document fixes and learnings 8. Regional Alignment (ANZ Specific) Align support hours with ANZ business timingsUnderstand local customer expectations and compliance needsCoordinate with global teams for follow-the-sun supportShould be flexible to attend odd business hours, leadership, and escalation calls/meetings Skills Expected Strong technical troubleshooting backgroundPeople management and leadership skillsGood communication, especially with global stakeholdersExperience with tools like Salesforce, Jira, Power BI etc.Ability to handle pressure during outages Experience you will bring - Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field Minimum 3+ years of technical support management experience and 6+ years of experience as a technical support lead. Outstanding verbal and written communication skills in English Strong problem-solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results-oriented) Knowledge of mobile computing space (Windows Mobile, iOS, Blackberry, and Android devices) Knowledge of software technologies, such as networking and databases Any prior experience working with mobile device management solutions is an asset Any experience with Microsoft SQL If you want to bring your ideas to life, apply at SOTI today.

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