APS5/6 Case Manager (Performance / Rehabilitation)

Job Description

APS5/6 Case Manager (Performance / Rehabilitation) (BH-20202-1) Location: Canberra, AustraliaSector: HR & PersonnelSalary: $85k - $105k + Super This Federal Government Department supports business and industry and has four key objectives: supporting science and commercialisation, growing business investment, improving business capability, streamlining regulation, and building a high-performance organisation. The Opportunity This is an exciting opportunity to play a key role in creating a positive, high-performing workplace by working closely with managers and employees. You’ll be at the forefront of delivering innovative solutions that enhance health, well-being, and performance while addressing workplace challenges. This role offers the chance to make a significant impact within a nationally dispersed organisation, with the added benefit of working in a flexible and supportive environment. You will have the opportunity for career advancement, professional growth, and to directly influence workplace culture, making a real difference in the success of employees and the organisation. The Role As the APS5 – APS6 Case Manager, you will play a key role in guiding managers and employees through sensitive and complex workplace matters. Key responsibilities include: Managing injury cases, including early intervention and return-to-work programs, and overseeing performance and behaviour case management Providing expert advice on sensitive workplace issues, including conflict resolution, underperformance, and complaints Supporting managers in navigating challenging workplace dynamics and advocating for early resolution of cases Ensuring compliance with relevant Commonwealth legislation and internal policies Collaborating with internal and external stakeholders to drive an integrated approach to case management Contributing to the development and refinement of guidelines, policies, and processes within the team The Ideal Person To be successful in this role, you will bring a strong background in case management, particularly in managing rehabilitation or performance and behaviour matters. Your ability to navigate sensitive workplace issues with discretion and empathy will be key, as will your in-depth knowledge of relevant policies, practices, and legislation. You will be a confident communicator, able to influence and negotiate effectively with stakeholders at all levels while maintaining professionalism and integrity. Strong problem-solving skills, sound judgement, and a flexible approach will enable you to handle challenges and uncertainties with ease. Your interpersonal skills will allow you to build trust and rapport quickly, making you a reliable support for both managers and employees. If you thrive in a dynamic environment and are passionate about fostering a positive workplace culture, you will excel in this role. Salary / Rate $85k - $105k + Super 6 months Ongoing with options to extend S26 Transfer will be considered How to Apply To apply online, please click on the appropriate link. Alternatively, for a confidential discussion, please contact Sarah Fowler on 02 6108 4878 quoting ref no. 20202 . HorizonOne is committed to building a diverse and inclusive workforce and we encourage applications from people of all cultures, capabilities, and backgrounds. #J-18808-Ljbffr