Admin & Sales Support Superstar

Job Description

Premium Surface Protection represents the most advanced industry-leading, eco-friendly product lines in the world, and we are looking for a passionate new member to join our growing team. The ideal new team member is an Admin & Sales Support Superstar, who has a strong work ethic, high care factor for the business and its clients, and loves the take-ownership approach that a small business environment offers. Who are we? We are the preferred anti-soil and stain treatment service company for numerous hotels, cruise ships, aircraft manufacturers, theaters, corporate offices, interior designers, architects, and manufacturers of custom-made carpet, rugs, upholstery fabrics, and furnishings around the world. We also export our product range as an accredited Australian Trusted Trader. The Perks when working for us An amazing team to work with - fabulous boss and co-workers! A growing business and product range ensures you will be busy with a very hands-on role that provides a lot of opportunity for autonomy and growth. Full-time position based at our Arundel Head Office on the Gold Coast, 8.00 am to 4.00 pm, Monday to Friday. What do we require of our Admin & Sales Support Superstar staff member? As a vital part of our small, bustling team, your key responsibilities will include: Answering the business phone 1800 Number. Taking bookings and managing the technicians' diaries. Ensuring the swift resolution and follow-up of customer queries, product and service sales, quote requests, booking or customer/client satisfaction, and upselling full company services/treatments, all initiated from: Email enquiries, Live Chat on Websites, Incoming calls. Managing online orders from customers and trade orders for our subcontract partners. Sending out jobs/purchase orders to technicians in other areas outside of Queensland. Following up quotes and completed jobs. Providing sales support for MD and technicians. Liaising with the marketing team for sales emails, newsletters, and basic data sheets. Our ideal candidate will have: Exceptional organizational abilities. Clear and concise communication skills, both written and verbal. A natural rapport and relationship builder at all levels. Able to work under deadline pressure and manage multiple tasks. Solutions-oriented, proactive, and productive. Skilled in using MS Office, Google suite of products, and generally cloud-savvy. Proven willingness to learn. Happy to work on their own. Current Australian driver's license and right to work in Australia. Other experience beneficial: Worked with a CRM. The candidate we are looking for is someone who wants to come to work every day, eager and motivated. We want someone with a high care-factor, who will demonstrate this by exceeding expectations with a positive attitude and a take-ownership approach. If you have read this far - we figure you are probably interested! So take charge of your career now because we want you to apply. Please include when you could be available to start if you were successful. #J-18808-Ljbffr