Administration Officer - Neonatal Services - Administration Support

Job Description

Job no: 893819Work type: Part timeLocation: Adelaide CBDCategories: Administration, Business and Management Women's and Children's Health Network, Women’s and Babies’, North Adelaide (5006) Salary/Classification - ASO2 - Administrative Services Officer L2 - $ 58,709 to $63,154 Employment Part time - Ongoing Permanent (0.4FTE) About the Opportunity We currently have an exciting opportunity to join the Neonatal Services team as an Administrative Assistant, where you will be responsible for: Working collaboratively with other health staff across various professional backgrounds, to ensure business needs are satisfied and delivered effectively and efficiently throughout the WCHN. Maintaining patient confidentiality, security of the medical record and associated patient information by adhering to the principles of release of Freedom of Information. Providing an accurate, timely and professional response to patients, visitors, and staff, both face to face and over the phone, always with a customer service focus. Answering incoming telephone calls and dealing with routine patient enquiries in consultation with clinical staff to ensure appropriate information is conveyed or re-directed appropriately. Accurate data entry to support reporting and business requirements of the service. Attending meetings and taking minutes. Maintaining collection, maintenance, tracking, and return of the patient medical record and associated documents in a timely manner. About You To be successful in this role, you will have: Ability to work independently, as part of a team and to function in and promote a multi-disciplinary team approach. Experience with word processing and/or Microsoft Office products. Excellent communication skills including the ability to communicate effectively with consumers, staff, external agencies, and members of the public, both face to face and over the telephone demonstrating a high level of interpersonal skills. Experience in providing a confidential reception, secretarial and administrative support service. Demonstrated ability to use judgement and respond to unusual or unsettling circumstances whilst working in a demanding environment. Experience in dealing with a diverse range of staff and organisations whilst ensuring the highest quality of service is provided. What WCHN Can Offer You Relocation financial support may be negotiated, subject to eligibility. Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year. Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.) Free public transport for SA Health Metropolitan Hospital workers to and from the Women’s and Children’s Hospital. Access to generous leave provisions and professional development opportunities. Support for you and your family via our Employee Assistance Program. About Us The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children and young people across South Australia. Join our patient centred team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs. Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network. Application Instructions You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. Enquiries: Sandy RigbyPosition: Administration Manager Women's and Babies DivisionPhone: 81617509E-mail: Application Closing Date : 21/02/2025 – 11:55pm #J-18808-Ljbffr