Administration Officer (Telephonist Level 3) Emergency Department - Bowral Hospital

Job Description

Employment Type: Permanent Part Time, 16 hours per week Location: Bowral Hospital Position Classification: Telephonist Level 3 Remuneration: $34.46 - $35.54 per hour Requisition ID: REQ554888 Application Close Date: 09/03/2025 Interview Date Range: 12/03/2025 – 19/03/2025Contact Details: Kristine Lamplough– (02) 4861 0229 | About The Opportunity The position of the administration officer for the Emergency Department is often the first point of contact for Bowral and District hospital. As such, this position is required to deliver the highest standard of customer focused service to all internal and external customers of Bowral & District Hospital. The position is responsible for the registration and admission of patients; Receptionist, Cashier and Telephonist duties. Where You'll Be Working Bowral Hospital provides a chance to work closely with patients and the community while providing a strong learning environment. The team at Bowral Hospital is supportive and encouraging, with the senior members of the hospital always looking for ways to enrich the experience of the team. As part of the South Western Sydney Local Health District, Bowral has close links with a range of Sydney's teaching and referring hospitals including Liverpool, Fairfield, Bankstown and Campbelltown hospitals. At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background and people with a disability to apply. You will be provided with: Comprehensive orientation program Professional development and career opportunities Employee Assistance program. Free Parking. Salary packaging available A fantastic place to live and work. Come and join the dynamic team environment at Bowral where you are encouraged to take initiative, be creative and contribute to our vision of innovative models of care. We welcome your application. How to Apply To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application . Demonstrated excellent verbal, written, communication and interpersonal skills and the ability to work collaboratively in a team environment. Proven experience in a frontline customer service role and the ability to effectively problem solve and clearly provide information. High level of attention to detail and competency in computer use including proficient keyboard and data entry skills. Knowledge of hospital information systems (EMR 2 and Firstnet) is desirable or willingness to learn. Willingness and ability to work a 24hr/7day rotating roster. Additional Information Salary Packaging South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details. Health & Fitness South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport . Transforming Your Experience Transforming Your Experience (TYE) is SWSLHD's key strategy to always positively transform your, our patients, our consumers, our staff and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment. To be eligible for permanent appointment to a position in NSW Health, you must have Australian citizenship or permanent Australian residency. At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to apply. SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse. Connect with us on 'X' , Facebook and LinkedIn . #J-18808-Ljbffr