Administrative Services Officer Class 5 ($92,855 - $97,987) | PN32086

Salary: 60.00 -  80.00
Posted: 15-02-2025
Category: General HR
Canberra, 

Job Description

Senior Client Services OfficerFull-time Temporary with a Possibility of Permanency Details: The ACT Long Service Leave Authority (ACT Leave) is a Statutory Authority of the ACT Government responsible for the administration of portable long service leave benefit schemes, provided under the Long Service Leave (Portable Schemes) Act 2009 for covered industries within the ACT. The Client Services Team is the first point of contact for enquiries from employers and workers. No two days are the same, with questions and requests for assistance spanning all activities of ACT Leave, including registrations, quarterly returns, worker entitlements, employer reimbursements and compliance matters. As the Senior Client Services Officer, you will be responsible for supporting team success. Under direction from the Client Services Manager, you will oversee the work of the Client Services Team and ensure every client receives the best possible customer service. You will develop your leadership skills through mentoring and supporting your team members, identifying development opportunities within the team, and providing ongoing training. ACT Leave provides staff with flexible working arrangements and access to a range of roles and professional development and training opportunities tailored to their career goals and ambitions. Our values: Responsive, Reliable, Approachable, Transparent, and Informative, are at the core of our organisation. Notes: This is a temporary position available for a period of six months with the possibility of extension up to 12 months and/or permanency. How to Apply: Applications from potential candidates should include a supporting statement of no more than two pages outlining experience and/or abilities and skills in relation to the Selection Criteria. Contact details of at least two referees and a current curriculum vitae are to be provided. #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 15-02-2025
Category: General HR
Canberra, 

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