Admissions Officer- TAFE Enrolments

Job Description

Location: Bendigo Role Type: 12 month Fixed-Term Contract, with a view for extension About Us Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric , works together and focuses on achieving our best in a healthy and supportive environment . If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus. We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive. About The Role In this 12 month fixed term contract role as a Admissions Officer , you will play a key role in guiding students through their journey with BKI. You will provide exceptional customer service, helping prospective and current students understand course offerings, navigate the application process, and successfully complete enrolment. This role is critical in ensuring that courses meet the right student numbers and enrolments are processed smoothly. Responsibilities Engage with prospective students, providing accurate course and enrolment information. Guide students through the application and pre-enrolment process, ensuring eligibility assessments are completed. Process applications, assess documentation, and convert enquiries into successful enrolments. Conduct eligibility interviews where applicable. Maintain accurate records in BKI’s student management systems. Liaise with internal teams to ensure a seamless onboarding experience for students. Assist in student-related events such as Open Days and Experience Days. Provide insights and recommendations to enhance the admissions process. About You We are looking for a highly motivated, customer-focused individual with strong administrative and problem-solving skills. If you thrive in a fast-paced environment, enjoy engaging with people, and have a passion for education, this role is for you! You Will Bring Exceptional customer service and communication skills. Experience in an educational environment is essential. Previous experience in admissions, enrolments, or a similar administrative role. Ability to build positive relationships with students and stakeholders. Strong attention to detail and ability to handle multiple tasks effectively. Competency in Microsoft Office and Student Management Systems (or similar software). We Can Offer You Attractive work-life balance and flexible work options. Free onsite parking for most campuses. Professional development programs. Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide. Counselling support (EAP) and Health & Wellbeing initiatives throughout the year. Meaningful work that drives positive social impact. The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia. Things We Will Require From You Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation. Certified vocational qualifications and certified transcripts (as listed in resume and relevant to the position). Ready to Take the Next Step? Join a team that values your expertise and empowers you to make a real impact. Apply today and help shape the future of education and innovation at Bendigo Kangan Institute. If you have any accessibility requirements to participate in the recruitment process, or are experiencing technical difficulties applying for this job please contact . Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance. Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture. Applications close: 11th March 2025 Applications will be assessed continuously - interviews may commence prior to advertised closing date. NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage. #J-18808-Ljbffr