Aftersales Representative
Komatsu Forklift Australia promote, sell, hire and service the full range of Komatsu forklifts, from powered pallet trucks... more info
Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many others are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation. Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity. We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide: Competitive remuneration package Modern office/workshop with onsite parking All the tools of trade provided Exposure to world class technologies Generous discounts on company products for multiple brands TTI is currently seeking an Aftersales Team Leader to join our team in 26-40 Nina Link, Dandenong South, VIC, 3175. Reporting to the Service Manager AU, your key duties will include: Role Purpose To manage the day-to-day activities of the Service Centre and oversee the operations of the central return centres (CRC) and refurbishment area in AU for Ryobi, AEG, and Floorcare. What your day-to-day looks like Monitor and maintain technical information in TTI systems Attend product training to keep up to date with current product information Oversee the daily operations of the Service Centre, CRC and Refurbishment centres within Australia Oversee and manage the daily duties of the tool inspectors, providing updated training and assistance as required Assist the quality teams with level two product collections and assessments Achieve annual inspections and assessment rates as per operational and budget requirements Ensure all activities comply with relevant legislation and sustainable standards What you will need to do this role Experience in warehouse management operations and systems Experience in the management of reverse logistics, operations, and systems Strong stakeholder management skills – adept at conversing with all levels across the organisation Previous experience in leading high performing teams Strong interpersonal skills with a focus on delivering the most positive outcome for all parties #J-18808-Ljbffr
Komatsu Forklift Australia promote, sell, hire and service the full range of Komatsu forklifts, from powered pallet trucks... more info
About the Martian Logic Platform Martian Logic is a pioneering and modern SaaS-based Human Resources Information System... more info
Location: Zetland (Hybrid) Please note that due to the max term nature of this role, successful applicants will be engaged... more info