Business Analyst - Digital and Strategy

Job Description

Mandatory: Australian Citizenship required to work within Federal Government. About the company: This leading Federal government agency supports Australians in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and has excellent office locations. A great opportunity for a Business Analyst with experience in Digital and Strategy to join this busy team. About the role: Coordinating divisional and branch reporting requirements to monitor and track improvement and performance outcomes. Developing business functional requirements and resources, consistent with contractual, legislative and policy environments. Translating business metrics to inform internal stakeholder requirements including efficiency, improvement and performance outcomes to optimise customer experience. Designing and delivering workshops, communication and consultation resources that support complex systems and business information gathering and sharing. Establishing and implementing governance and compliance processes, dashboards and management systems to track branch and divisional performance against plans and targets. Implementing and maintaining audit and risk processes, controls and undertaking issues resolution. Evaluating the effectiveness of proposed solutions and design. Supporting the transition of business requirements over to build teams for development. Supporting verification testing of the built solution to ensure alignment to business requirements. About you: Business process analysis: Proficiency in analysing and documenting current state versus future state process maps. Requirement gathering: Ability to elicit, document and manage business requirements into Epics and User Stories. Problem-solving skills: Strong problem-solving skills to identify inefficiencies and recommend improvements. Testing experience: Ability to undertake systems testing against defined acceptance criteria during the build and testing cycles of development. Strong stakeholder engagement: Facilitating workshops with other stakeholders, including Business Analysts, User Experience and User Interface (UX/UI) Designers, and technology teams. Risk assessment experience: Identifying potential issues or risks, tracking problems, recommending alternatives, and escalating issues as appropriate. System thinking: Developing and maintaining subject matter expertise across new systems and processes within the Agency. Benefits: April start (pending Federal Police Clearance). 12 Months contract with the possibility to be extended. Full-time hours Monday to Friday. Multiple locations + hybrid working from home options. $60.26 hourly + Super. How to apply: At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse individuals, people living with a disability, and the LGBTIQA+ community. You can read more about our commitment to diversity and inclusion at . Please note the successful candidate for the role must hold Australian Citizenship. Please click 'APPLY' to upload your details and resume to be considered for this role. Applications close 15:00 PM AEST, 27th April 2025. #J-18808-Ljbffr