Business Development Manager - Mid-Market AU

Job Description

Business Development Manager - Mid-Market AU Win new business, identify new growth opportunities, and develop our presence and reputation in the market. The work we do matters We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region. With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education. If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX. The Team Phriendly Phishing is an Australian-based company who provide security awareness and phishing simulation training solutions. We teach employees how to identify and respond to common, costly and difficult to detect security threats like: Phishing Spear-phishing Ransomware Malware and scams Our training programs are measurable, scalable and can be used by anyone in your organisation regardless of technical expertise. The role This role covers the entire Country and would offer the right person the chance to build a sales pipeline covering all industries and states, for companies with between 250 to 1000 FTEs. Key Responsibilities (but not limited to): Develop and execute a strategic sales plan that assists in the expansion of the Phriendly Phishing customer base and achieves defined sales targets within Australia. Build strong and thorough understanding of customer needs and how our solutions can meet those needs. Respond to customer requirements, including requests for quotes/proposals/tenders. Own your customers’ experience and journey, from solution & proposal, through to contract sign off. Build strong working relationships with the CyberCX Customer Sales team to enable them to also identify sales opportunities for the Phriendly Phishing product. Resolve escalated customer issues and customer complaints regarding post sales & service. Utilise CRM tool to track and leverage customer information, ensuring standard processes during all sales stages and tailoring sales calls toward customer needs. About you You are driven and achievement-oriented, you are focused on achieving your individual and team goals and enjoy working with others to deliver and bring a collaborative, enterprise mindset. Additionally, you also possess the following: IT, HR Tech or SaaS sales experience, with meaningful experience selling technology services or information security services to mid-market size clients (ideally, you’ve sold to companies with >100 up to 1000s of staff). A record of consistently meeting or exceeding targets and developing and executing on sales plans. Demonstrated success winning new customers and growing your accounts. Solution-selling and/or Challenger Sales experience. Strong negotiation skills and ability to work to achieve win-win outcomes. Strong stakeholder engagement and communication skills with an ability to build credibility both internally and externally at all levels. Impeccable written and verbal communication skills. A high performing sales professional with a strong track record. This role requires full working rights in Australia, without current or future sponsorship. Great advantages for great people A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure). Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles. All the usual leave entitlements plus additional paid leave options (including a day off for your birthday) and the chance to purchase extra leave each year. Salary packaging options (such as a novated car lease). Health & Wellbeing program including access to our employee assistance service, mental wellness leave, online CyberCX Wellbeing Centre and workplace mental health first aiders. Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more. Personalised development planning, access to training and membership to industry organisations. Employee interest groups and communities including a comprehensive Women in Cyber program. A comprehensive reward and recognition program – with a special thank you every year on your anniversary! Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience. We take security seriously . We require all employees to complete background checks (including police and global sanction list checks) annually. Where appropriate, the CyberCX Talent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that are submitted directly to hiring managers and not through our approved process. Apply For Job #J-18808-Ljbffr