Sydney: Business Process Lead
StateCover’s purpose is to keep people safe, well and working. We are the Mutual insurer of choice for NSW councils, founded... more info
New Business Product Support Specialist - Indaiatuba/SP Location: Indaiatuba, Sao Paulo, Brazil Type: Hybrid ID: 110890 Job Description As a New Business Product Support Specialist, you will be responsible for evaluating existing business processes, projects, and/or initiatives; recommending business improvement opportunities. You will lead the definition, development, and implementation of moderately complex business process improvement projects and initiatives. You will assist and/or lead the resolution of business process problems and provide in-depth knowledge of business processes and practices. You will work unsupervised and provide guidance to others, and may act as a team leader or subject matter expert on a part of the project. Main Responsibilities Lead projects to assist in delivering new business initiatives that meet the requirements of customers, channel partners, and stakeholders; Support our customers and dealers with new business solutions, including through verbal and written communications; Identify and support the implementation of process improvements; Document as-is and to-be processes for process improvement projects; Generate accurate data and reporting based on existing resources and propose additional reporting when appropriate; Skills You Need Strong communication and interpersonal skills, both written and verbal; Advanced English; Experience supporting customers and clients via written and verbal communications; A broad background of our business and knowledge of operational processes supporting recurring revenue business models; Experience in project management and business planning. What Makes You Stand Out Experience with marketing, enterprise customer acquisition, and customer support processes; Previous experience working in a fast-paced environment with specific deadlines; Creative mindset to think outside the box for innovative solutions; Demonstrated ability to collaborate with others; Previous experience with driving process improvements; Knowledge of Deere's new business models. #J-18808-Ljbffr
StateCover’s purpose is to keep people safe, well and working. We are the Mutual insurer of choice for NSW councils, founded... more info
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