Business Relationship Lead - Home Care Port Maquarie/Taree

Job Description

Business Relationship Lead - Home Care Port Maquarie/Taree About HCA: Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia. We play a crucial role in shaping the future of Healthcare in Australia; we encourage flexible working arrangements, and we enjoy a working environment where our employees feel valued. About the role: Outstanding opportunity for a true ‘people person’ to continue to drive our successful business to new levels! The successful candidate will work closely with the Home Care State Manager and Marketing Manager to develop and implement growth strategies and engagement approaches. Their primary focus will be to convert quality leads and pathway to service with the Home Care Operations team. Responsibilities include: Business Development & Intake: Engaging with stakeholders and potential referrers to promote HCA’s services, building a strong customer pipeline, and identifying growth opportunities within the home care sector. Drive the conversion of qualified leads into long-term clients, managing the full sales cycle from lead generation to onboarding. Monetary incentives are offered for generating organic home care leads and driving sustainable business growth, working across the north coast - from Coffs Harbour to Forster. Collaboration & Workforce Engagement: Work closely with the State Team, Recruitment, and Rostering teams to ensure that services are delivered efficiently and meet customer needs. Partner with the Recruitment and Rostering teams to enhance workforce capacity and ensure service delivery aligns with customer expectations. Support the onboarding process to ensure the recruitment of the right talent to meet customer service requirements. To be considered: Proven experience in customer engagement, business development , or a similar role. Strong communication and networking skills with a focus on building and maintaining relationships. Proactive and driven, with the ability to meet business targets and deadlines. Knowledge of the Home Care sector or a willingness to quickly learn and adapt. Comfortable working with CRM systems and using them with high accuracy. Able to work independently while being a strong team player, supporting the broader team. Event and marketing experience is a plus, including organising and attending industry events. Initiative and a demonstrated 'can do' attitude. Current National Police Check (essential). Mandatory: Current Working with Children's Check. Current Police Check (within 6 months). (Prior to start must have all mandatory checks). Our culture and benefits: We work together as a team, we never forget that we’re people-focused, and we respect relationships with each other. HCA provides a flexible and inclusive workplace culture where you have access to excellent benefits, including access to extra leave with a day off for your birthday plus a rewards and benefits platform. We are focused on the continual growth and development of our team. This is supported by an exceptional education assistance program that’s accessible by all staff. Please apply with your current CV and cover letter. At HCA we are committed to embracing diversity and providing a safe working environment. Some roles that involve visiting clients or facilities may require you to be fully vaccinated (Boosted) with the TGA-approved COVID-19 vaccine. The requirement for vaccination is based on the role and site where services are being provided. If you have any questions or concerns, please contact the hiring manager. To learn more about HCA: Only shortlisted candidates will be contacted. #J-18808-Ljbffr