Capability Manager Consumer Insurance

Job Description

Take the next step. Be part of something bigger at Suncorp. Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler, and better for our customers and each other. The Capability Manager – Consumer Insurance will drive value by outlining and delivering a strategic capability plan that enables Suncorp’s workforce to efficiently build the right capability to meet customer, regulatory and performance expectations. This is a 12 month Full Time Opportunity. What you’ll do Engage senior stakeholders to identify strategic capability requirements and gaps across the Function to deliver the respective business plans. Scope learning requirements and gain leadership agreement to proposed solutions, including design approach and budget. Build relationships with business stakeholders and learning teams and apply a working knowledge of the business strategy to ensure appropriate alignment of learning activities against other initiatives. Drive the design, sourcing, and execution of learning solutions to the agreed plan, with clear success measures. Contribute to the creation of a continuous learning culture. Share commercial acumen and customer insights with team members so that the team benefits from understanding the business. Job Requirements Tertiary qualifications in Human Resources, Learning & Development, Organisation Development, Business or equivalent – Desirable Ability to drive the program of work, managing a complex stakeholder landscape, utilising exceptional project management and delivery capability. Experience in the end-to-end Learning project management of strategic and operational capability initiatives. Demonstrated capability to engage and manage senior stakeholders with commercially sound, data driven proposals. Strong relationship management focus and the ability to understand key business drivers. The ability to develop and manage a budget and to analyse and present financial rationale and data relevant to the portfolio for decision making. What we can offer Discounts and offers on a range of retail favourite stores as well as insurance products. Give back to our communities with payroll giving, donation matching and paid volunteer leave. Invest in your brighter future with ongoing study support and career development programs. Prioritise your work/life balance with our robust employee assistance program and dedicated employee council. At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. Advertised: 05 Feb 2025 AUS Eastern Daylight TimeApplications close: 19 Feb 2025 AUS Eastern Daylight Time #J-18808-Ljbffr