Customer Service Officer Accounts

Salary: 60.00 -  80.00
Posted: 27-01-2025
Category: Customer Service
Bunbury, 

Job Description

Our client, Aqwest, based in Bunbury, is experiencing an exciting period of growth with several new projects underway. Aqwest provides high-quality drinking water to over 35,000 customers across the Greater Bunbury area and is dedicated to delivering sustainable services that consistently meet or exceed customer expectations. About the Role We are seeking a dynamic and customer-focused individual to join the team as a Customer Service Officer (Accounts), where you will play a key role in supporting the organisation through: Delivering professional and welcoming front-desk reception services to customers and visitors. Accurately recording, maintaining, and reporting customer information and inquiries. Effectively communicating with both internal and external stakeholders. Responding to a variety of inquiries related to water accounts and billing matters. About You To excel in this role, you should have proven experience in customer service within small to medium-sized organisations. A positive, friendly personality with strong communication and organisational skills is essential. Proficiency in computer applications is required, and experience with CRM systems or databases will be highly regarded. The Offer This is a permanent full-time position located in Bunbury in a supportive and friendly team environment. Aqwest values creativity, collaboration, and courageous decision-making. Their strength is their people, their diversity, and a work environment where everyone is treated with respect and empowered to grow and succeed in their roles. Apply Now If you have the relevant skills and experience for this role and would like to join an organisation that puts community first, please apply today. For enquiries, call Louise at 0434 183 766. Position closes at 8 am on 19th February 2025. We reserve the right to close this advert early if a suitable candidate is selected. Omega, in partnership with Aqwest, is committed to building collaborative teams that harness the exponential power of diversity. Our goal is to ensure our teams are truly representative of the communities in which we live, work, and operate projects within. We encourage applicants from unique and diverse backgrounds to apply. #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 27-01-2025
Category: Customer Service
Bunbury, 

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