HR Helpdesk Officers

Job Description

Job Req ID Home Affairs-136372 Location ACT; NSW; NT; QLD; SA; TAS; VIC; WA Employment Type Ongoing (Permanent), Full-time Classification APS Level 4 - $74,049.00 and $79,871.00 plus 15.4% super (part-time pro-rata) Contact Officer Mirsada Kadiric or Sarah Cooper Office Arrangements Flexible; Hybrid - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role. Applications close on 26/02/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted. About our opportunity This process is being used to fill 1 immediate position/s. Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA. About our team Chief Operating Officer Group | Chief Operating Officer | People Services | People Support At People Support, we're all about people! Our HR Helpdesk team is the heartbeat of our department, always ready to lend a helping hand and make sure our colleagues feel supported and valued. We're looking for a warm and enthusiastic APS 4 HR Helpdesk Officer to join our friendly crew. If you love making someone's day a little brighter, you're going to love it here! Our ideal candidate You're excited to dive in and pick up new skills along the way You're warm, patient, and love talking to people You enjoy working with others and are always ready to lend a hand You take pride in getting the little things right Helping others is what you're all about, and you love making a difference. Duties and responsibilities Answer calls and queries, helping your colleagues with HR questions, big and small. Learn about our HR policies and processes to provide top-notch support. Work closely with your awesome team, especially your APS 5 and APS 6 colleagues, to tackle any tricky questions. Keep records of the queries you handle to help us stay organised and always improving. Share your thoughts and ideas with the team. How to apply Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 26/02/2025 at 11:59pm (midnight) AEDT – Late applications will not be accepted. As part of your application, you will be required to prepare and submit a one-page (600 words) applicant response document in relation to the advertised role, outlining: How your skills, knowledge, and experience will be relevant to this role Why you are interested in the role and what you can offer us Any specific examples or achievements that demonstrate your ability to perform the role Eligibility To be eligible for the position you must be an Australian Citizen. The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and: ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC). Home Affairs Workers will also be required to obtain and maintain an Onboarding Check. Diversity and inclusion The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply. RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. #J-18808-Ljbffr