Manager, Payment Strategies

Job Description

Revenue SA, a branch of The Department of Treasury and Finance, is located in the heart of the Adelaide CBD and has a vision to make South Australia a better place to live, work, do business and raise a family through their contribution to government policy and decision making and the provision of efficient services. About the opportunity: As a Manager of Payment Strategies, you will play a pivotal role in shaping the strategic direction of the debt collection and management functions within RevenueSA. You will be responsible for leading a team of dedicated professionals, managing budgets, and developing innovative strategies for debt recovery. Your expertise will be crucial in providing high-level strategic and operational advice to key stakeholders. You will also have the opportunity to develop, implement, and monitor policies aimed at enhancing the payment experience. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of risk management. Key requirements include: Provide strategic and operational advice to the RevenueSA Executive and other senior stakeholders Develop, implement, and monitor policies and guidelines focused on improving the payment experience Manage the team's budget effectively Ensure that strategic objectives are attained Maintain positive customer relationships ensuring a high focus in service delivery Manage RevenueSA’s relationship with outsourced legal service providers Overall, you will need to be a self-motivated individual with the ability to build collaborative relationships with key internal and external stakeholders and decision makers. You’re a customer-focused professional that’s driven to exceed expectations by providing solutions to problems. This role is vital to the continued success in contributing to an organisation that is dedicated to quality and integrity and an inclusive working environment. About us: At the Department of Treasury and Finance, we work together to ensure South Australia is a thriving, prosperous state now and into the future. We are the lead agency for economic, social, and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia. Our culture is one that welcomes all, and we embrace flexibility and diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge, and capability of our staff. What we offer: Flexible working options Salary packaging options Discounted gym membership Employee Assistance Program for you and your family Be Well Program Application Instructions: The Department of Treasury and Finance is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. If you have any support or access requirements, we encourage you to advise us if invited to interview. Close date: 2nd March, 2025. Aboriginal and Torres Strait Islander Peoples are encouraged to apply.To apply please click apply or call Patrick Teixeira Dutra on 08 8216 3534 for a confidential discussion. About the job: Contract Type: FULL_TIME Specialism: Accountancy & Finance Focus: Credit Controller Workplace Type: On-site Experience Level: Mid Management Salary: AS08 Location: Adelaide Job Reference: 2034310/001 Date posted: 7 February 2025 Consultant: Patrick Teixeira Dutra #J-18808-Ljbffr