Manager, Scheduling Services (Timetable)

Job Description

Are you a strategic thinker with experience managing complex scheduling/timetabling services? James Cook University (JCU) is now seeking an experienced Manager, Scheduling Services to lead our fast-paced Scheduling Services team. Achieve your career goals at a leading higher education institution in tropical North Queensland $ 122,944.39 - $ 130,040.42 + 17% super Fulltime (36.25hrs), continuing Based at the Townsville Bebegu Yumba campus ABOUT THE ROLE You will provide a scheduling service that aligns with both operational and strategic objectives of JCU, ensuring it is innovative, well-integrated, and responsive to the needs of staff and students. By applying industry best practices and benchmarking performance outcomes, you will drive continual improvement across university scheduling processes. Leading and managing a team, you will prioritize their wellbeing and professional development, enabling them to achieve high-quality performance. Your role will also involve delivering strategic and complex work programs, leveraging business intelligence datasets, analytics, and reports to meet time and quality standards. Additionally, you will establish and maintain a strategic network of stakeholders to deliver optimal scheduling services for the University. QUALIFICATIONS, SKILLS AND EXPERIENCE With tertiary qualifications you possess extensive project leadership and management capabilities, demonstrated by a strong track record of delivering successful outcomes in complex and innovative environments. Your advanced organizational, problem-solving, and administrative skills enable you to effectively prioritize tasks, meet competing deadlines, and exercise sound judgment and initiative. Your exceptional verbal communication and interpersonal skills allow you to maintain highly effective working relationships, negotiate, consult, and liaise with both university staff at all levels and external stakeholders. As a skilled manager, you provide leadership and ensure quality performance outcomes in challenging work settings. Additionally, your ability to review and implement business improvement initiatives contributes to the efficient and effective use of resources. SHAPE YOUR FUTURE WITH JCU At JCU we’re not just shaping minds; we’re shaping the future. As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more. WHY JCU? JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect , we support and empower our people through the provisions of; A generous superannuation scheme with up to 17% employer contributions with UniSuper 5 weeks of annual recreation leave plus leave loading 15 days paid sick/carers leave per year Up to 6 months paid parental leave A range of flexible working options Staff study assistance and paid study leave Ongoing professional development support Fitness Passport Corporate discount on health insurance Free Employee Assistance Program (coaching and counselling) Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns’ campuses HOW TO APPLY AND CONTACT DETAILS Are you ready to make a difference? Join us at JCU, where your future meets the tropics. Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps: Complete the application form Upload your current resume Upload a cover letter outlining your relevant experience in relation to the key requirements of the role (view the role profile) and how your skills and experience will ensure your success in the role. Applications close on Sunday 9 February at 11:55 PM AEST . For any enquiries about the role, please contact Dana Alexander at . James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community is safe and welcoming. ABOUT OUR PROCESS At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised. #J-18808-Ljbffr