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National Key Account Support Specialist

Salary: 80.00 -  100.00
Posted: 11-02-2025
Category: Customer Service
Blacktown City Council, 
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Job Description

Select how often (in days) to receive an alert: Title: National Key Account Support Specialist Location: Arndell Park, NSW, AU, 2148 The Opportunity We are seeking an experienced and customer-focused National Key Support Specialist to assist in managing our portfolio of national key accounts. In this role, you will be a key contact alongside the account manager and credit collection, providing superior service and support with a focus on Customer Centricity. This opportunity allows you to be part of a large dynamic Transactional Services Team. What's on offer Eligibility for yearly discretionary bonus On-the-job training provided and opportunities for career progression available across various departments within the business A supportive and close-knit team environment that prioritises inclusion and collaboration Hybrid working model Nearby public transport and on-site/nearby parking facilities What you'll be responsible for Act as the central point of contact for internal and external customers Perform various data entry, integrity checks, and analysis Identify and resolve queries within required timelines Maintain NKA contractual and administrative requirements including account set up, reporting, invoicing, and servicing requirements What you'll need to be successful Exceptional customer service skills Ability to communicate effectively at all levels Self-sufficient, with the ability to work autonomously as well as part of a close-knit, collaborative team Organisational skills and attention to detail Proficient in the Google and/or MS Office suite, in particular, Google Sheets and/or MS Excel Employee Benefits Employee share plan Annual salary review with bonus Support to pursue educational and development opportunities Access to endless career options and pathways, Veolia promotes from within Employee Assistance Program (EAP) Corporate Discounts Fitness Passport Salary sacrificing (i.e. super, novated leases) We are a Circle Back Initiative Employer and commit to respond to every applicant. Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career and a more sustainable world. Veolia welcomes applicants from all genders, identities, and cultural backgrounds to apply. Veolia is committed to conducting recruitment in a fair, ethical, and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners, and competitors) must disclose this information. #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 11-02-2025
Category: Customer Service
Blacktown City Council, 

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