Part Time Reservations Supervisor

Salary: 60.00 -  80.00
Posted: 30-01-2025
Category: Hospitality Leisure
Sutherland Shire Council, 

Job Description

Job Title: Part-Time Restaurant Reservation Supervisor Location: Jensens Restaurant, Kareela VillageJob Type: Part-TimeSchedule: Flexible hours, including evenings and weekendsCompensation: Competitive salary, plus tips About Us: Jensens Restaurant is a renowned Mod Oz restaurant offering an exceptional dining experience. We pride ourselves on our commitment to quality, service, and creating a welcoming atmosphere for all guests. We are currently seeking a detail-oriented and friendly Part-Time Restaurant Reservation Supervisor to join our dynamic team. Job Description: As a Reservation Supervisor, you will be the first point of contact for guests looking to make reservations at our restaurant. You will ensure smooth operations of the reservation system, handle guest inquiries, and provide an outstanding level of customer service. Your ability to manage high call volumes, multitask efficiently, and maintain a calm demeanor during busy times will be essential. Key Responsibilities: Oversee and manage the reservation system (phone, email, and online platforms). Greet and assist guests upon arrival, ensuring a seamless dining experience. Handle guest inquiries, concerns, and special requests with professionalism and courtesy. Coordinate with the front-of-house and kitchen teams to ensure timely seating and guest satisfaction. Update and maintain reservation logs, ensuring accurate and up-to-date records. Assist with optimising table assignments and managing guest flow during peak times. Ensure compliance with company policies, including seating arrangements, waitlist management, and reservation guidelines. Qualifications: Previous experience in a customer service or restaurant management role, preferably in reservations or front-of-house. Strong communication and interpersonal skills. Ability to work well under pressure and handle high volumes of phone calls and guest requests. Detail-oriented with excellent organisational skills. Flexible availability, including evenings and weekends. Familiarity with reservation software (SEVENROOMS) is a plus. A positive, friendly attitude with a passion for providing excellent service. Benefits: Competitive salary + tips. Opportunity for growth within the company. Flexible work schedule. How to Apply: Please submit your resume and a brief cover letter to We look forward to hearing from you! #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 30-01-2025
Category: Hospitality Leisure
Sutherland Shire Council, 

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